The rug is excellent quality The rug is excellent quality. However, the Fed Ex driver left it by our mailbox on a fairly busy highway. We are 77 years old and my husband has one arm amputated. Our mailbox is approximately 200 feet from our front porch. This made it difficult for us. We never have had that to happen. Whether Amazon or any other delivery truck, our purchases are always delivered to our door. This driver must have been too lazy. I realize this wasn’t your fault.

Second time shopping here! I stumbled up this shop a couple years ago when looking for a Magnolia brand rug. Pricing, ordering and shipping were exceptional. Last week I once again decided to add an area rug to our home. I ordered another Magnolia brand rug. I received timely updates of my order and arrival of my rug within a week. It was delivered on an incredibly rainy day and therefore outside for about 30minutes until I could get it inside. It was wrapped so well that it stayed completely dry. Unrolled and ready to go. I absolutely love it.

Lots of choices and speedy delivery I found a wide variety of rugs in the style I was seeking. The room visualizer made the process less stressful. And delivery was very fast.

Extremely long shipping time Ordered a carpet sample on 2/25 that was not free. Shipping label just created on 3/3 - full week later. If it takes this long to get a sample, I’m dreading how long my order would take. I’ll shop elsewhere.

I was nervous about ordering an area… I was nervous about ordering an area rug on line so I called the company who was very gracious to help me. Her reassuring manner gave me comfort on ordering on line. The carpet was delivered quickly. Couldn’t be happier with their service.