TMM
GBOutstanding service. From the beginning, Jeff Fitzpatrick was very helpful, very responsive, very personable, and very thorough. I ordered a tile which needed to be to me by a certain date. He kept tabs for me, and assured me it would be available. When it was one day later than we expected, we recieved outstanding service from Aiden (Jeff was off that day). As soon as the truck delivered the tile, Aiden dispatched a truck to us so that we would keep our project running. To me, this was way above and beyond. Thank You to Carpet and Tile Mart!
AnneRVA
GBDelighted with rug, price, and delivery I ordered a good quality area rug and received two separate discounts that made the price I paid a steal. The rug was shipped within a few days of my order and arrived promptly in excellent condition. I couldn’t be more pleased with both the rug and the transaction.
Donna Lightfoot
GBThe rug is excellent quality The rug is excellent quality. However, the Fed Ex driver left it by our mailbox on a fairly busy highway. We are 77 years old and my husband has one arm amputated. Our mailbox is approximately 200 feet from our front porch. This made it difficult for us. We never have had that to happen. Whether Amazon or any other delivery truck, our purchases are always delivered to our door. This driver must have been too lazy. I realize this wasn’t your fault.
Barbara Alford
GBLots of choices and speedy delivery I found a wide variety of rugs in the style I was seeking. The room visualizer made the process less stressful. And delivery was very fast.
Jeremy
GBExcellent service and quality Two questions were answered promptly when asked through the website. The custom-sized carpet runner was delivered within a few days. It appears to be of good quality.