Extremely long shipping time Ordered a carpet sample on 2/25 that was not free. Shipping label just created on 3/3 - full week later. If it takes this long to get a sample, I’m dreading how long my order would take. I’ll shop elsewhere.

I am very impressed with the quality of these tiles! I am very impressed with the quality of packing these special tiles for shipment. The single box of tile was protected within a larger box that was filled with a sufficient amount of packing peanuts. Not a single tile arrived broken. And, the tiles arrived within a week of ordering. At the least expensive price per box and shipping cost that I could find for these unique tiles that were needed to complete my project.

Delighted with rug, price, and delivery I ordered a good quality area rug and received two separate discounts that made the price I paid a steal. The rug was shipped within a few days of my order and arrived promptly in excellent condition. I couldn’t be more pleased with both the rug and the transaction.

I had a very good experience I had a very good experience. The only down side was the product I originally selected, which showed as available on the site, was in fact, not available. But they assisted in locating an alternate, which worked out and was easily swapped with no headaches. So, overall, it was a good experience!

Outstanding service. From the beginning, Jeff Fitzpatrick was very helpful, very responsive, very personable, and very thorough. I ordered a tile which needed to be to me by a certain date. He kept tabs for me, and assured me it would be available. When it was one day later than we expected, we recieved outstanding service from Aiden (Jeff was off that day). As soon as the truck delivered the tile, Aiden dispatched a truck to us so that we would keep our project running. To me, this was way above and beyond. Thank You to Carpet and Tile Mart!