Carpet & Tile Mart

230 N Dupont Hwy, 19720, New Castle, United States
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4.35
Based on 20 Reviews

5

75.00%

4

10.00%

3

0.00%

2

5.00%

1

10.00%
About Carpet & Tile Mart

Carpet & Tile Mart services 14 local communities and sells thousands of flooring options for any budget! We sell Carpet, Area & Oriental Rugs, Hardwood, Laminate, Ceramic & Porcelain Tile, Natural Stone, Vinyl, Luxury Vinyl Tile, and Remnants.

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Barbara Alford
GB

Lots of choices and speedy delivery I found a wide variety of rugs in the style I was seeking. The room visualizer made the process less stressful. And delivery was very fast.

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EG
GB

Second time shopping here! I stumbled up this shop a couple years ago when looking for a Magnolia brand rug. Pricing, ordering and shipping were exceptional. Last week I once again decided to add an area rug to our home. I ordered another Magnolia brand rug. I received timely updates of my order and arrival of my rug within a week. It was delivered on an incredibly rainy day and therefore outside for about 30minutes until I could get it inside. It was wrapped so well that it stayed completely dry. Unrolled and ready to go. I absolutely love it.

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youcan$ave
GB

Very happy with our purchase experience Ordering online was easy. Rug was received timely, wrapped up and in excellent condition.

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Disappointed
GB

Buy with caution I special ordered the mountain retreat series tropical sea mosaic tile from a local dealer/storefront but it took awhile to arrive. My contractor miscalculated the amount needed and we were short about a sheet and a half. I searched online to see if I could order somewhere with fast shipping so that I could have my project completed quickly.I was thrilled to discover I could order it here and get it quickly! I did receive my order within a few days, which was the only positive about ordering from here. Unfortunately both sheets had chips, scratches and cracks throughout and for $25 a sheet, I would expect beautiful tile. I sent an email with pictures to the email listed for customer service with no response. I then followed up with a phone call and was redirected to their online ordering department where I left a message, also with no response. Absolutely horrible customer service because there isn’t any. They were happy to take my $50 for a damaged product but not even willing to acknowledge my dilemma through any of the communication sources they provided at the time of order. I have no means to replace my tile or find a resolution.

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peter warhurst
GB

Great quality and value Great quality and value, rapid shipping, and excellent delivery service. All around great job.

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