Handy

https://help.handy.com/hc/en-us, New York, United States
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4.20
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

5.00%

1

15.00%
About Handy

Handy is the leading platform for connecting individuals looking for household services with top-rated, pre-screened independent service professionals. From home cleaning to handyman services, Handy instantly matches thousands of customers every week with professionals in cities all around the world. With a seamless 60-second booking process, secure payment and always on customer service, Handy is the easiest, most convenient way to book home services. Check out some of Handy's most popular services: Home Cleaning Handyman Services Furniture Assembly TV Mounting Hanging Items The Handy Happiness Guarantee Your happiness is our goal. If you’re not happy, we’ll work to make it right. Have questions? Visit our Help Center.

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ROCHELLE
GB

Professional Mr. Anthony was very professional and friendly

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SM
GB

Unreliable service I have booked 6 cleanings through Handy so far because of a package I purchased. Handy changes the cleaner without notice, often several times before cleaning appointment. I have had 2 “no shows” and 3 cleaners arrive late. After no shows, it randomly reassigns the date and then you have to be the one to “change” the booking after that, so it looks like you’re the one changing the appointment.

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J. Gregory
GB

I am stunned that this company gets… I am stunned that this company gets positive reviews. They don't vet their contractors and do not allow them to provide estimates up front. You essentially have to "self-estimate" and get charged a flat rate. We needed plumbing services to unclog some pipes (~2 hours of work minimum). The tech came about 1 hour late, wreaking of alcohol, and spent about 10 minutes looking at the problem only to tell us "we need a professional". To make matters worse, the tech asked my wife if "her grandchildren" clogged the pipes. We aren't even of the age to have grandchildren. Needless to say, my wife was deeply insulted. We essentially paid $200 for a job that wasn't even attempted. The plumber Handy sent out probably wasn't even licensed. If that wasn't bad enough, Handy refused to process a refund, offering a $35 credit to our account for the next "service". Run, don't walk, away from this company. It's a complete scam.

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NINA-NICOLE
GB

The installation of 77 in TV was done… The installation of 77 in TV was done neatly, and it looks excellent. Thought it might be a challenge, but they adjusted everything to accommodate the sound bar, it fits perfectly.

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Clarence
GB

You didn’t tell me you sent a different… Handy sent a different person to my property than who they booked with me. He was not who I was expecting. Extremely unprofessional and poor business practices.. Handy you’re not understanding. I placed my order and a pro picked up the order. The Pro which you vent confirmed the appointment and somebody else showed up at my property. Has nothing to do with my personal choice of picking a pro.

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