Walter Bell
GBMake sure the fire is big enough to get to 600 degrees. My first attempt only got to 300 As a Woodfired Bread Baker told me, make sure you sit in front of your fire and watch it at first, preferably with a glass of wine, to learn about its quirks before you put any food in it
Joan Lyles
GBSomeone finally called and listened to… Someone finally called and listened to me about FedEx deliveries. The FedEx driver service guy is a scary rude man. I don’t want him on my property and I appreciate that your company is re-shipping my oven with UPS. Thank you very much.
CD
GBEmpava range checked all the boxes Took me a few months of shopping to finally decide on an Empava range. I wanted simple controls, high btu, convection fan, commercial look and black enamel top. Empava checked all the boxes. Ordering process was simple. Range came within a week but alas somewhere in route to me, it was damaged. Knowing that I would not see the crushed side (btw, the sides of these ranges are reminiscent of art deco style, very beautiful) I decided to make it work and accepted a partial refund. If you order and have questions, be patient, you will have at least a 24 hour delay due to time difference. Seems as if all communication comes from over seas. Bottom line, pleased with the range so far.
JP
GBOutstanding quality! The Empava appliances are outstanding! Excellent quality. The shipping was quick considering mine came cross country. The customer service is excellent and very responsive. Value is spectacular. I'm very pleased and will return for more ( wall ovens, pizza oven and wine fridge).
Cassandra
GBGreat customer service Great customer service! Received notifications every step of the way as far as tracking. Also received my orders very quickly. One came damaged and I got with customer service and they took care of my order very quickly and got me a new one sent right away. Highly recommend!