Late and incomplete Only 2 of the four filters I ordered have been received and the partial order was sent to us 2 weeks later than expected. We have emailed and tried the chat with no response

Advertised as an NSF Advertised as an NSF, IAMPO and one more tested product and it is not. Won’t use the filters until proof that the filters are indeed certified as advertised.

Had difficulty in finding the water… Had difficulty in finding the water filter for model of my refrigerator. Ends up they could not locate the one needed and promptly credited me the purchase fee, as requested.

I ordered 3 fridge filters on 1/3/2024… I ordered 3 fridge filters on 1/3/2024 and sent 2 emails asking for arrival dates and have received NOTHING except, "How are we doing". You tell me how you are doing! Unsatisfied customer. Mike

No Response on Returns No Response on Returns These filters would not work for me so, per the return policy on their website, I emailed to request a RMA. The website states they would reply "within approximately 24 business hours". It's now been a week and I've followed up with two more without a response. I noticed today that the hotlink attached to that email address on their website actually goes to another company (Allfilters), so I'm not sure what's the deal here.