Friendly and Honest Customer Service The customer service staff at Faucet Town USA was extremely helpful. They addressed our issues immediately. We had unfortunately ordered the wrong item and the exchange process went smoothly....and all was arranged over the phone. The customer service folks were both professional and friendly.

EXCELLENT QUALITY All I bought was a toilet seat cover, but I had such a hard time finding a real enameled wood one in the right color. The hardware on it was even nicer than I expected. I thought the quality was excellent, the price very reasonable and the item arrived very quickly and safely. I will definitely shop here again.

BUY WITH CONFIDENCE!!! I ordered a toilet seat from Faucet Town USA and it arrived cracked. By the looks of the shipping box it appears that UPS damaged it during transit. I contacted Faucet Town USA via email with pictures and received an immediate reply and response. I want to thank Elena as she immediately sent me a replacement toilet seat at NO CHARGE! Talk about customer service at it's finest!!!

great customer service After I placed my filter order for an existing vent, they emailed and called me to make sure I was ordering the right size for my unit. Turns out I hadn't and it saved me from receiving the wrong order. Really unexpected customer service!

Found them on E Bay Martin Bolofsky Smart, they had their Phone # listed....Called & spoke with Elena, & ordered 2 HTF Harvest Gold EX Close Plastic toilet seats, back in early November,,,Than I called back, recently, & spoke with Elena, & ordered a another Toilet Seat, to put away as a spare, if I should ever need it...Thanks, Marty