Cabinet Line Discontinued Last Minute Notified me last minute that the cabinet line I was about to order had been discontinued. They even prompted me to order a door sample, which I did, then an hour later I find out the line has been taken off the market. Might have been an innocent mistake, but I did have to back pedal and go with my second choice of cabinets, which were much more expensive. RTA Direct could have handled this better.

Best Quality Wood Cabinets We did a ton of research on wood cabinets. The cabinet quality is the best we found, and we appreciate the constant timely communication on the design ideas. The shipping was amazing and dropped in our garage because we had it all ready and emptied. Our kitchen is now the best in town! It is truly Pintrest worthy. The payment plan was ideal to finance the project over 6 months.

I paid for overnight shipping and it came two days later. I paid for my piece to be overnighted and it arrived two days later. This delayed the project and when I called and spoke to Jared he blamed me. Not sure how that works. I will use Kitchen Cabinet Kings from now on who offer way better service. I believe I deserve a refund for the shipping.

Excellent customer service Both Jared and Lisa were very helpful and knowledgeable about kitchen design and installation. 5 stars for their professionalism and customer service. I’ve not received the RTA cabinets yet but from what I read, they are an excellent value. I’ll post back after delivery, assembly, fit and finish. Thank you Lisa and Jared for your patience and advice.

Great Quality and Great Customer Service I have to say - buying something for $5000 without seeing it is very stressful. The ONLY thing we regret is not reading the description fully (it was all there in black and white)! Jared was extremely responsive to emails and very accommodating when I realized I had forgotten to order something or something came damaged (VERY minor). The cabinets are excellent quality, real wood, and not flimsy at all. They are very sturdy and look great in our new kitchen!