Quick and efficient Quick and efficient. Showed me (and saved for me) the defective parts. Explained why it happened and had everything in his truck. Explained benefit and recommended frequency of a tune-up on the appliances. Even performed them during this visit without having to reschedule. Very pleased.

My service technician was Jeremy he… My service technician was Jeremy he came at the time he was scheduled he was very knowledgeable and friendly and fixed my dryer quicker than I expected I give him 5 ⭐️ and I recommend his services to any customer Thanks

It's a cold rainy day & technician did… It's a cold rainy day & technician did show up for my freezer evaluation. Made a few phone calls & made recommendation for replacement. Thank you Sears. This has been a long journey for me especially hosting family & company but not enough food storage but I managed. Thank U.

Refrigerator Repair Wahidullah was polite, professional, and very nice. He seemed to know his job very well and answered any questions we had. He is a top-notch technician and an invaluable asset to the Sears Home Services team. He is someone Sears would be wise to keep as a technician. If we need service again, I will demand Sears send Wahidullah to fix our problem. He has been one of the best technicians we have had.

Washing machine never repaired Washing machine never repaired Our experience with trying to get our washing machine repaired has been going on since January 2024. We finally gave up after several attempts to get the situation resolved and bought a new machine from Lowes. We did attempt to get our money back after having paid in advance to have our machine repaired, but were not successful. Much of the delay was due to a part being out of stock. I discovered a couple of week ago that the part was in fact in stock, but was never notified to set up a time for someone to come out and complete the repair - in fact, the job was canceled without any input from me. Stay away from Sears Home Services - go with a trusted local company.