Hopeful but disappointed. I picked up the Lotus set hopeful that it would perform how it looks. I was skeptical of the source of the steel for the knives and you tend to get what you pay for. Out of the packaging one of the six knives was actually sharp, disappointing since all of these are supposed to be inspected by hand before they are shipped to a customer. However I was able to put an edge on them and put them through some testing. I immediately noticed that only one of the knives had a smooth finished handle. The rest the wood was rough and there was a slight edge between the wood and the tang. Who's to say how these would perform long-term but I still did not like the feel in my hand. The handles were also thin and lighter in weight to other chef knives. Knives are a very personal choice in cooking and I am not a professional but a home cook. The lack of attention to detail did not inspire confidence in me that these knives could go the distance. I gave it two stars because the customer service was pretty decent and within a week of receiving my return knives granted my refund.

Amazing knives and even more impressive customer service I ordered a set of knives from my granddaughters wedding gift wish list. For some reason USPS said they were undeliverable. I contacted the company by email and told them what was happening and within a very short period they told me they would be able to resend the knives again. Not only were they fast to reply, they were fast on resending the knives once they received them. She is extremely happy and sent me a picture. They are beautiful knives.

So far I think they are great So far I think they are great. For them to know and understand that the wood box for the steak knives has a flaw and send a free leather wrap replacement is just outstanding customer service. I do quite enjoy the box,it looks great on the counter. But ,most importantly, the knives are very well crafted ,I hope to purchase more in the future.

The knife is beautiful! The knife is beautiful. It doesn’t cut as well as my shun or dalstrong though. Nice and heavy and just plain beautiful. Solid handle for my man hands with a comfortable spot for my index finger.

Webs site was well organized and easy… Webs site was well organized and easy to navigate. I ordered a knife case, it shipped within a two days. After inspecting my new case, it’s Pitt together well. It looks and feels solid and looks exactly like the picture on the web site. I received follow up within a couple days to make sure I was happy with my order. I’ll be looking at their knives soon.