order experience ShortOrder always at the top of their game! From the time you log in, check prices, enter order and have your item shipped, is an extremely easy process and always great service. Their customer service staff are very accessible and available to assist with any factory technical questions. Satisfaction a given, not assumed!

A Great Experience After working with all the other representatives for Beverage Air, this was a real pleasure. I tried to order from the local rep and then from one of the big online stores. Complete failure even after they accepted my order and credit card and then cancelled. I contacted Beverage Air directly and they pointed me towards Shortorder. One call to them and working with Kendra, my order was placed and on its way. There was one small issue in shipping, but all it took was 1 phone call and resolved, no issues. I would definitely do this all over again. This was a great experience.

total botch I ordered a 1000 lb/day 3 phase mini-cube ice machine. They sent a 600 lb, single phase unit. I was desparate for ice so I installed it and then had to deal with getting the correct one sent, which to their credit they did in a timely fashion.

You get what you pay for Most recent purchase I received the wrong product -- cannot get ahold of any customer service department/rep. After spending thousands in equipment orders, I will not purchase from them again.

No one home It would have been nice to get an estimated ship date when the order was placed. When I tried to call the automated voice told me to go to the internet. Why do they have a phone number if no one is there? Frustrating!