Zak was very kind and helpful when it … Zak was very kind and helpful when it came down to finding/ordering product that was Best Western approved! Thank you Zak for all your help in assisting me! Gina Rodriquez Breakfast Manager Best Western Rio Grande Inn

After doing business with Hubert for … After doing business with Hubert for over 8 years, I can honestly say that I've never had a bad experience with them. Products are always exactly what they are by description and quality standards. I am kept informed of shipment status and always know exactly what to expect.

I was not given shipping cost before … I was not given shipping cost before placing my order. After entering my shipping address it said we will contact you with shipping cost before shipping your items. No one contacted me, my items were shipped and i was charged over $30 shipping for $50 worth of items.

I ordered 25 sign holders I ordered 25 sign holders, product #80123. The title of the item, the product description, the product specifications all said it came with a sheet of clear acrylic to protect the sign, which is the biggest reason I chose this item. When they arrived, not one sheet of plastic came with the sign holders. I contacted Hubert and asked they ship the plastic inserts, I was then informed this product does not in fact come with a plastic insert, even though everything on the product page says it does.

Be very careful dealing with Hubert I ordered from them on March 22 2023. Some stands and baskets for baguettes. I had just been burned using another company so when ordering from a company I make sure I record taking note of every promise. I dealt with employee 705. She simply made promises for delivery of when I would receive the products with a statement that she had put a rush on the order. I was also told if I did not receive a tracking number to call back. Well 3 days went by and no tracking number. I went to the invoice number and found it riddled with errors. The employee got my business name wrong, my address wrong and the kicker for me (the reason I canceled my order) was because the box that states rush or not was marked “no”. There were too many errors to be a coincidence so I listened to the conversation again and I was very careful when giving her the info spelling things phonetically W as in William and repeating things. I was dead tired when I ordered as it’s a new business and lots of work with little sleep and you could hear it in the conversation but I was polite so I can’t really imagine why a clerk would be malicious in this way however I do get the feeling of being messed with. Perhaps because I told her I needed to make sure the order arrived within the time frame I needed it by. Anyways, I canceled the order the first thing on the 27th and now they still haven’t processed my refund. The reason I’m posting the review is because employee 705 stated they were planning on getting to it on Monday the 3rd. I guess I shouldn’t be surprised. All I can say is, every worker I spoke to sounded disgruntled and I my guess is the working culture within the company is not a healthy one. My suggestion is do not deal with them. They don’t deserve your business.