Buyers remorse The people I spoke with were very nice. Shipment was much longer than claimed. I don’t have buyers remorse often. But I do with this hot tub. If I had seen it in person I would not have purchased it. If you are short it’s a fine depth. But my husband is not. It is a giant tub that is hot. But not worth the money we spent.

Nice tub Nice tub, just doesn't get hot enough.

once purchased I got several follow up… once purchased I got several follow up emails and phone call just to ensure the purchaser is well prepared. Very friendly woman from customer service explaining in details the whole delivery process and approximate time line. I was impressed, well done.

Great and responsive company! -

extraordinary customer service extraordinary customer service, received phone call after placing order to explain all of the steps of delivery and when it will come etc.. Super nice woman! So reassuring that we made the right choice with company and hot tub. Just great overall - no delays in shipping, you name it