extraordinary customer service extraordinary customer service, received phone call after placing order to explain all of the steps of delivery and when it will come etc.. Super nice woman! So reassuring that we made the right choice with company and hot tub. Just great overall - no delays in shipping, you name it

Great customer care provided Great customer care provided. Our initial hot tub was lost due to freight carrier issues. I was quickly helped and received my spa shortly thereafter.

Questions answered quickly Questions answered quickly They sent a picture of the hot tub loaded on a pallet as I had requested We have it up and running with no problems

once purchased I got several follow up… once purchased I got several follow up emails and phone call just to ensure the purchaser is well prepared. Very friendly woman from customer service explaining in details the whole delivery process and approximate time line. I was impressed, well done.

Good Communication Customer Service Good Communication Customer Service responsive to questions, delivery was outstanding and spa is wonderful.