The journey ends very well, indeed. My linen sheets didn’t arrive when expected - due to an error on my part (like I mistyped my address)! Cultivar’s exceptional customer service was so understanding and crucially helpful in sending out a new set ASAP. Now that I have been using the sheets, I couldn’t be more pleased with the quality, softness, craftspersonship and generous sizing. I will be ordering more! The only downside is that I don’t want to get out of bed.

After some time of thinking of… After some time of thinking of purchasing fitted/ flat sheet I finally decided to splurge. What a disappointed The fitted sheet does not fit the bed properly its too big, I spoke with a customer service representative who was very helpful, they replaced this for me as it was determined I-had received a faulty one. The replacement arrived and guess what its the same. Don’t waste your money on this product so expensive and doesn’t fit the bed. I would love a rep to come to my home to see what their product is like. I also purchased standard pillowcases natural I washed one and this has completely faded to another colour what a disgrace. If i could give NO stars ratings I would HORRIBLE PRODUCT. Maree

Customer Service My most recent visit to the Cultiver Flagship Store in Mosman NSW was in fact to return an item, in particular a quality issue. Despite this visit not being a sale as such but rather a return, I was regarded with the same high level of customer service as always, kind,friendly, courteous, engaged and respectful. It is always such a pleasure to visit this beautiful store with such wonderful staff. Warm Regard’s, Penny

Poor quality, pooer customer service I bought a set of queen sized linen… I bought a set of queen sized linen sheets as a gift. Initially they were quite beautiful but after a few months of gentle care, washing according to directions, line drying, no.pets, a single woman, they developed a large worn hole in the middle of the fitted sheet. I contacted Cultiver, twice, expecting them to make good on their items. They never returned my enquiry. They were expensive sheets. I am completely disgusted they would not even respond to me.

Sheets are not what I thought they… Sheets are not what I thought they would be, they are not as soft and comfortable as I expected for the cost. I paid half as much for store bought sheets that are more comfortable; they were recommended by a friend that said after a few washings they would be more comfortable.