We have used these guys for 20 years… We have used these guys for 20 years and they fitted our Aga all that time ago - over the last few years continuous problems - having to get them back/continual replacing of equipment due to sub standard work. Latest is their engineer came to start boiler after summer break and caused issues with our hot water system - meaning we had a bill for a call out from a plumber. Their customer care shocking - they go straight to court for payment when I had paid their bill less the amount paid to the plumber for the mess they left us in. They were unsympathetic - relentless in chasing the balance - gave up in the end paid them and WON'T USE THEM AGAIN! I will write to AGA and tell them they need to consider thes egiys as their AD.........

Worst company ever Worst company ever! I have had continuous problems with my Aga since we purchased and they will not accept that there's an issue. Refusing to replace or refund and keep insisting that it's fine. We spent thousands on this and have had nothing but problems. One and probably the biggest, it doesn't actually cook anything properly!! Ever! It's also rusty already, one of the hob lids is broken and constantly needs tightened, parts coming away from the side. For the first year it blew our electrics countless times, WE had to pay for an electrician to come out two times as they said it was our faulty electrics but turned out it was the fault of E&G but of course, no admission of fault or offer of compensation from them. These are just a few things that have gone wrong. DO NOT buy an Aga from this company. If something is actually done about my complaint I will modify this review but it looks like this will never happen. Please be warned people. This has been going on for over 2 years now. It is so upsetting that they think they can charge this amount of money for something that doesn't work and then refuse to accept that it's faulty. I would never review a company like this but have been left with little choice. Awful.

We have used E&G for over 15 years but… We have used E&G for over 15 years but when our aga developed a problem in early December we were offered an engineer visit in mid-January. I explained that this would ruin Christmas but that made no difference. I subsequently found an engineer more local to us who came out within 24 hours and fixed the problem. He also resolved a long standing problem that the E&G engineers had ignored for years. And he was 40% cheaper!

Penny Zako and Brenna -Fabulous Xmas cookery demo! Penny Zako, global AGA ambassador and Brenna from Edwards & Godding have just run another of their fabulous AGA demos. This Christmas cookery demonstration was great. Penny explained all of her recipes and AGA hints and tips so clearly and calmly, whilst Brenna organised everything and answered all Zoom participants questions.I now feel able to enjoy my Christmas cooking on my AGA R7150i with confidence. I thoroughly recommend these Zoom demos to all AGA owners! Thank you

The rudest people you will ever deal with There is a real reason these people have not got a good review on trustpilot. We spend £13,000 on an aga with these people. The aga wasn’t the one ordered, it came scratched, the induction hob was an issue, they replaced that but caught a wire, blew the electrics, blew a washing machine, left us without use of the appliance for several weeks as they are very much in demand. None of that was their fault. In fact nothing is ever their fault. 12 months later we have an oven that has rust that you might expect to see on an oven that is 30 years old. Turns out they put the vent on upside down. Aga confirmed that was E&Gs fault but they deny it and as they have he worst customer service you can imagine it is like speaking to a very rude 5 year old. Not their fault, they don’t like being accused, they will be nasty. Lovely. Avoid E & G at all costs.