Louise Wood
GBExcellent service. Absolutely fantastic. Would highly recommend Excellent service, would highly recommend. I had my new Lacanche range delivered and the service was excellent. The entire ordering process was easy and stress free even under the curent difficult circumstances of 2020. Fitting service is fabulous. The fitters that removed the old range cooker and fitted the new one were absolutely brilliant. Would definitely recommend and absolutely use again in the future. Really pleased.
Andy T
GBWe have used E&G for over 15 years but… We have used E&G for over 15 years but when our aga developed a problem in early December we were offered an engineer visit in mid-January. I explained that this would ruin Christmas but that made no difference. I subsequently found an engineer more local to us who came out within 24 hours and fixed the problem. He also resolved a long standing problem that the E&G engineers had ignored for years. And he was 40% cheaper!
Pauline Clare
GBI am so glad that I chose Edwards &… I am so glad that I chose Edwards & Godding (E & G) when considering buying an AGA. I was slightly overwhelmed with the many different AGAs available. However, after speaking with E & G they arranged to send someone out to have a look at my kitchen and advise further. Between us we chose the e3 90 AGA and one was promptly ordered. E & G kept me informed all the way from ordering to installing. The installers were brilliant and nothing was too much trouble for them. They went through the programmes with me and patiently answered my questions. Everything went so smoothly that there was no stress involved whatsoever. If you want a smooth uncomplicated, friendly service, and you want to come away with something that is suitable for you, then E & G are the ones to choose. A small family business with a tradition of excellence and who I totally recommend.
Nicci
GBWorst company ever Worst company ever! I have had continuous problems with my Aga since we purchased and they will not accept that there's an issue. Refusing to replace or refund and keep insisting that it's fine. We spent thousands on this and have had nothing but problems. One and probably the biggest, it doesn't actually cook anything properly!! Ever! It's also rusty already, one of the hob lids is broken and constantly needs tightened, parts coming away from the side. For the first year it blew our electrics countless times, WE had to pay for an electrician to come out two times as they said it was our faulty electrics but turned out it was the fault of E&G but of course, no admission of fault or offer of compensation from them. These are just a few things that have gone wrong. DO NOT buy an Aga from this company. If something is actually done about my complaint I will modify this review but it looks like this will never happen. Please be warned people. This has been going on for over 2 years now. It is so upsetting that they think they can charge this amount of money for something that doesn't work and then refuse to accept that it's faulty. I would never review a company like this but have been left with little choice. Awful.