Excellent service. Absolutely fantastic. Would highly recommend Excellent service, would highly recommend. I had my new Lacanche range delivered and the service was excellent. The entire ordering process was easy and stress free even under the curent difficult circumstances of 2020. Fitting service is fabulous. The fitters that removed the old range cooker and fitted the new one were absolutely brilliant. Would definitely recommend and absolutely use again in the future. Really pleased.

Worst company ever Worst company ever! I have had continuous problems with my Aga since we purchased and they will not accept that there's an issue. Refusing to replace or refund and keep insisting that it's fine. We spent thousands on this and have had nothing but problems. One and probably the biggest, it doesn't actually cook anything properly!! Ever! It's also rusty already, one of the hob lids is broken and constantly needs tightened, parts coming away from the side. For the first year it blew our electrics countless times, WE had to pay for an electrician to come out two times as they said it was our faulty electrics but turned out it was the fault of E&G but of course, no admission of fault or offer of compensation from them. These are just a few things that have gone wrong. DO NOT buy an Aga from this company. If something is actually done about my complaint I will modify this review but it looks like this will never happen. Please be warned people. This has been going on for over 2 years now. It is so upsetting that they think they can charge this amount of money for something that doesn't work and then refuse to accept that it's faulty. I would never review a company like this but have been left with little choice. Awful.

Rayburn service cost: be warned… I have used E&G to service my Rayburn for over 20 years. This year, 48 hours before the service date, they informed me that the year-on-year cost had increased by 75%. Yes, you read that correctly: a 75% increase! How any company can justify that increase is beyond me. I would encourage anyone with a Rayburn to search for another service engineer.

Avoid for AGA service Edwards and Godding or Reading have v poor customer service The leadership do not seem to understand what an aga service is and then try to sell u a £20k AGA .... total waste of time speaking to them ....

We have used these guys for 20 years… We have used these guys for 20 years and they fitted our Aga all that time ago - over the last few years continuous problems - having to get them back/continual replacing of equipment due to sub standard work. Latest is their engineer came to start boiler after summer break and caused issues with our hot water system - meaning we had a bill for a call out from a plumber. Their customer care shocking - they go straight to court for payment when I had paid their bill less the amount paid to the plumber for the mess they left us in. They were unsympathetic - relentless in chasing the balance - gave up in the end paid them and WON'T USE THEM AGAIN! I will write to AGA and tell them they need to consider thes egiys as their AD.........