Amazing experience Amazing experience. Engineers were clean, tidy, respectful of our property and couldn’t have been more helpful. Thoroughly recommend. 5 Stars!

Excellent service. Absolutely fantastic. Would highly recommend Excellent service, would highly recommend. I had my new Lacanche range delivered and the service was excellent. The entire ordering process was easy and stress free even under the curent difficult circumstances of 2020. Fitting service is fabulous. The fitters that removed the old range cooker and fitted the new one were absolutely brilliant. Would definitely recommend and absolutely use again in the future. Really pleased.

Rayburn service cost: be warned… I have used E&G to service my Rayburn for over 20 years. This year, 48 hours before the service date, they informed me that the year-on-year cost had increased by 75%. Yes, you read that correctly: a 75% increase! How any company can justify that increase is beyond me. I would encourage anyone with a Rayburn to search for another service engineer.

The rudest people you will ever deal with There is a real reason these people have not got a good review on trustpilot. We spend £13,000 on an aga with these people. The aga wasn’t the one ordered, it came scratched, the induction hob was an issue, they replaced that but caught a wire, blew the electrics, blew a washing machine, left us without use of the appliance for several weeks as they are very much in demand. None of that was their fault. In fact nothing is ever their fault. 12 months later we have an oven that has rust that you might expect to see on an oven that is 30 years old. Turns out they put the vent on upside down. Aga confirmed that was E&Gs fault but they deny it and as they have he worst customer service you can imagine it is like speaking to a very rude 5 year old. Not their fault, they don’t like being accused, they will be nasty. Lovely. Avoid E & G at all costs.

If you enjoy going to court buy an aga… If you enjoy going to court buy an aga from. Edwards and godding. The only good that came out of being sued by them was to NEVER EVER havivg them in my house again. I purchased a Lacanch from a store in London so have had the satisfaction of denying them profiteering from that purchase or any servicing. There are much better engineers around, never use this sub standard company.