Avoid for AGA service Edwards and Godding or Reading have v poor customer service The leadership do not seem to understand what an aga service is and then try to sell u a £20k AGA .... total waste of time speaking to them ....

Penny Zako and Brenna -Fabulous Xmas cookery demo! Penny Zako, global AGA ambassador and Brenna from Edwards & Godding have just run another of their fabulous AGA demos. This Christmas cookery demonstration was great. Penny explained all of her recipes and AGA hints and tips so clearly and calmly, whilst Brenna organised everything and answered all Zoom participants questions.I now feel able to enjoy my Christmas cooking on my AGA R7150i with confidence. I thoroughly recommend these Zoom demos to all AGA owners! Thank you

The rudest people you will ever deal with There is a real reason these people have not got a good review on trustpilot. We spend £13,000 on an aga with these people. The aga wasn’t the one ordered, it came scratched, the induction hob was an issue, they replaced that but caught a wire, blew the electrics, blew a washing machine, left us without use of the appliance for several weeks as they are very much in demand. None of that was their fault. In fact nothing is ever their fault. 12 months later we have an oven that has rust that you might expect to see on an oven that is 30 years old. Turns out they put the vent on upside down. Aga confirmed that was E&Gs fault but they deny it and as they have he worst customer service you can imagine it is like speaking to a very rude 5 year old. Not their fault, they don’t like being accused, they will be nasty. Lovely. Avoid E & G at all costs.

Rayburn service cost: be warned… I have used E&G to service my Rayburn for over 20 years. This year, 48 hours before the service date, they informed me that the year-on-year cost had increased by 75%. Yes, you read that correctly: a 75% increase! How any company can justify that increase is beyond me. I would encourage anyone with a Rayburn to search for another service engineer.

I am so glad that I chose Edwards &… I am so glad that I chose Edwards & Godding (E & G) when considering buying an AGA. I was slightly overwhelmed with the many different AGAs available. However, after speaking with E & G they arranged to send someone out to have a look at my kitchen and advise further. Between us we chose the e3 90 AGA and one was promptly ordered. E & G kept me informed all the way from ordering to installing. The installers were brilliant and nothing was too much trouble for them. They went through the programmes with me and patiently answered my questions. Everything went so smoothly that there was no stress involved whatsoever. If you want a smooth uncomplicated, friendly service, and you want to come away with something that is suitable for you, then E & G are the ones to choose. A small family business with a tradition of excellence and who I totally recommend.