Worst company ever Worst company ever! I have had continuous problems with my Aga since we purchased and they will not accept that there's an issue. Refusing to replace or refund and keep insisting that it's fine. We spent thousands on this and have had nothing but problems. One and probably the biggest, it doesn't actually cook anything properly!! Ever! It's also rusty already, one of the hob lids is broken and constantly needs tightened, parts coming away from the side. For the first year it blew our electrics countless times, WE had to pay for an electrician to come out two times as they said it was our faulty electrics but turned out it was the fault of E&G but of course, no admission of fault or offer of compensation from them. These are just a few things that have gone wrong. DO NOT buy an Aga from this company. If something is actually done about my complaint I will modify this review but it looks like this will never happen. Please be warned people. This has been going on for over 2 years now. It is so upsetting that they think they can charge this amount of money for something that doesn't work and then refuse to accept that it's faulty. I would never review a company like this but have been left with little choice. Awful.

Avoid for AGA service Edwards and Godding or Reading have v poor customer service The leadership do not seem to understand what an aga service is and then try to sell u a £20k AGA .... total waste of time speaking to them ....

I have used Edwards and Godding… I have used Edwards and Godding for.years, in the last 18 months it has taken 10 days to 2 weeks to get an engineer. My heating broke down about the beginning of October, it took approx 2 weeks to get an engineer , I also arranged a full service . Within a month the heating packed up and there was a strong smell of fuel, it took about 10 days to get the engineer out, after spending £277 barely a month ago I was shocked to get another bill for £127 . Barely 2 days later I received a call asking when I would be paying the invoice. I had barely put down the phone before our Rayburn broke down , no heating and hot water or cooking again. They said they would come out on the Wednesday ( 6 days ) however in the meantime my husband wrote a short review on Google, they wrote and said they were upset, and they were removing me from their books and cancelled the apointment . In retrospect, it was a good thing, a friend recommended an independent engineer, he came out repaired the leak ( supposedly repaired previously) sorted out the pump asked when it was last servicesd, and was surprised when I said last monrh. He fixed it in half the time and charged me half the E&G price and...It's still working.

WARNING WARNING - grossly overcharges for parts. A part that could be purchased retail for less than £20 was charged at almost £60. Be very careful.

Amazing experience Amazing experience. Engineers were clean, tidy, respectful of our property and couldn’t have been more helpful. Thoroughly recommend. 5 Stars!