Flawless experience We ordered a frameless shower door system through Glass Castle as part of a master bath renovation as that is who our contractor uses. The technician appeared promptly at the time as scheduled in advance for the measurements and again when the system was installed. They were quick, very polite and did a terrific job. They thoroughly explained how to care for the system and the do's and dont's. It looks great!

A few years ago I ordered a piece of… A few years ago I ordered a piece of glass for a picture frame. It took 7 weeks to cut it and I had already purchased a picture frame for $9.99. you charged me $20 which I prepaid. You guys SUCK.

Great up front, installers need a little polish We felt well-informed and had a good experience when we were in the showroom and on follow-up phone calls to keep us informed. We were looking forward to the install of our glass shower door, the final step in our bath redo project! The product install went without a hitch, installers did a good job technically. However, they left bathroom rugs thrown aside and drill dust in the corners of the new shower pan, which we had to clean up. It may seem like a small thing, but a little more "customer care" would have earned Glass Castle 5 stars instead of 4.

Solid Responsive Service The guys at Glass Castle were extremely helpful in reviewing the options available for our new shower door. The installation was great, and the team in the front office were extremely responsive and focused on meeting my needs. The shower door looks great, and we have had no issues. My only wish is that the pricing be a little lower, but I have that wish about a lot of things in the home improvement market!

Good product, knowledgeable personnel, customer service is first! Glass Castle Inc. provided the shower door/enclosure for our remodeled bathroom. The people who sold us the product had full knowledge and helpful suggestions for our purchase. The product was perfectly measured, and the installers did a great job. Any questions or concerns were immediately responded to and resolved.