I Will Not Recommend Them!!! I love my shower, but they left my bathroom undone (carpet, tile, and wall). Very Expensive. I would not recommend them. I am exploring having my other bathroom done by another company.

Takes over a week to receive… Takes over a week to receive cancellation refund.

They may have destroyed my home. I am being told my the Knoxville RE BATH, my Delta 500 series shower installation is according manufacturer specs and code. The most notable specs and code is where the floor truss had about 10” removed. But, according to RE BATH experts. I am lucky there was a closet wall under the bottom part of the web truss to land on. yes that’s sarcasm. As off 17 March 2023, RE BATH states they are no longer concerned with my project because there won’t be any claims made,,.? My bathroom floor is now , not level and there is a crown that has formed on the floor along that damaged truss. Also the shower pan moves up and down. I politely ask the management to make good on repairs, and install a shower door in good faith for my damages. Their expert deemed there is no damage. In fact he states the situation is so stable, he could cut the floor truss several more times and every thing will be fine, according to a phone conversation I had with management after the company expert left my home. Im sure one could speculate I am leaving many paragraphs out. Yes the trust in question was notched by previous owner. les than 1/2 total with of the top of the truss. I never wanted to present a review; however, I waited for three weeks for RE BATH of Knoxville to “make a very thing right”. For over 2.5 hrs at my home I was subjected to constant gaslighting of the entire situation and complete loss of my money. Thanks for readin. Joe

Worst consumer experience of my life. Worst consumer experience of my life. The contract I signed on the sales reps tablet was not what I was emailed later, but I had no proof because I did not have the original. The whole reason we remodeled the bathroom was because of a leak, which both the company and contractor who did the work claimed to have no knowledge of. I ended up paying $14,000 for an entirely plastic room and after 3 months my shower is still unusable. Any complaint I had about the quality of the work or materials and failure to deliver what I was sold was called buyer's remorse and disregarded. Save yourself the misery and find a reputable contractor instead of a franchisee.

Never go with company or any company… Never go with company or any company that will not share a base price. My parents who are 74 were told their bathroom would be completely gutted. Their definition and mine are 2 different things. They did take the walls down to the studs around the original bathtub, however no where else. They replaced the bathtub with a shower, replaced the flooring and that is it. All for $13,800 and said it was a package price. Their bathroom is tiny and when I asked the owner if he could provide pricing for me when they were finished, because the numbers were not adding up for the work they did he said he was not able to give numbers to me and everything is proprietary! He also has no idea what customer service is!