Ended up disappointed Installer was great, shower etc looks nice. However communication was poor. I changed my order from glass sliding door to shower bar...was supposed to get a higher profile as a result & they didn't change...as a result I have liner & curtain issues. I had to buy heavy duty magnets just to keep liner in, curtain doesn't hang well & gets sucked in during shower that a higher profile would've helped. It was inconvenient for them to change order...so now I'm inconvenienced! I spent approximately 28k overall...24k on showers alone...salesperson could've made this happen, said I was getting low profile...they get the sale, their money & on to the next client. Definitely room for improvement...salesperson was too busy for us it felt at times. Will not do 2nd project I was planning with rebath. So communication, respect, concern is lacking...if this was their situation...they'd be unhappy too about the profile height issue & the distance in communication. from salesperson. It was pretty much up to me to solve my issue...not there's it felt...called 3 other stores & they seemed more concerned about the issue than franchise who handled my project.

They may have destroyed my home. I am being told my the Knoxville RE BATH, my Delta 500 series shower installation is according manufacturer specs and code. The most notable specs and code is where the floor truss had about 10” removed. But, according to RE BATH experts. I am lucky there was a closet wall under the bottom part of the web truss to land on. yes that’s sarcasm. As off 17 March 2023, RE BATH states they are no longer concerned with my project because there won’t be any claims made,,.? My bathroom floor is now , not level and there is a crown that has formed on the floor along that damaged truss. Also the shower pan moves up and down. I politely ask the management to make good on repairs, and install a shower door in good faith for my damages. Their expert deemed there is no damage. In fact he states the situation is so stable, he could cut the floor truss several more times and every thing will be fine, according to a phone conversation I had with management after the company expert left my home. Im sure one could speculate I am leaving many paragraphs out. Yes the trust in question was notched by previous owner. les than 1/2 total with of the top of the truss. I never wanted to present a review; however, I waited for three weeks for RE BATH of Knoxville to “make a very thing right”. For over 2.5 hrs at my home I was subjected to constant gaslighting of the entire situation and complete loss of my money. Thanks for readin. Joe

Over priced and bad business ethics. Salesperson came out sold us on 2 shower upgrades costing over $28,000.00. Said we qualified for their promotion of 144 months no interest through Wright Patterson credit union. We signed the contract and have a copy. After work was complete, they called us and stated Indiana residents didn't qualify for the promotion and our options of payment were 4.99% interest or 60 months and then 23.99% interest. I wouldn't recommend using them.

Good Morning. We got a bath redo approximately 2 years ago. We heard a crash in the bathroom and discovered one of the shelves in a closet re had made. The middle shelf had collapsed. We can not reach a person at rebath to let them known a shelf in a closet they built has collapsed. We have tried everything trying we know to contact them and have failed. How can we contact rebath?

MASTER BATH REMODEL MASTER BATH REMODEL We went into this project with hopeful expectations, and we were not disappointed. Greg Eltherington was our project manager/installer, and he was amazing! He walked in and first explained what the process would be like, and immediately got to work. All the trades that worked with him were fabulous. Every day when Greg left he made sure that everything was clean as possible. He always had a big smile on his face- as did all the guys. Fast, clean, professional, what more could anyone hope for! Our bathroom is lovely, and my husband and I would wok with these guys any chance we could have.