Peng Ding
DKSo bad consuming experience The delivery was quick, but the delivered product was wrong. I sent email to communicate with them, there was never reply. It is not because I want to return product, but they delivery the wrong product. In order to get money back, following their regulation, I sent the wrong product back. The delivery fee I paid to send the wrong product back should be paid back to me according to their own regulation, but it was not refunded at all. Really bad consuming experience, especially when I sent email out to them several times, they never reply.
Terry Wayne Beatty
USordered a Dooney&Burke crossbody bag ordered a Dooney&Burke crossbody bag. It is an obvious knock off. There is no label and it is not leather! None of the methods of contacting customer service are useable! Therefore I cannot return.
Deborah Rolin
USI ordered a dooney a d burk handbag I ordered a dooney a d burke handbag, they took my money and never received a tracking number, they have no phone number , they represented them selfs as qvc hot deal, it's a scam to get your money
A M
USFALSE ADVERTISING Bought a treadmill, the Generic 3.25 with 15% incline. Not only was the incline not 15% but the bluetooth does not work and the app does not work that it comes with. Reached out and the sellers information is wrong, doesnt return emails or call back only to find out the number is wrong. Reported to BBB and finally found a contact for sears marketplace customer service, the seller then says I have to send VIDEO of the bluetooth not working...I am reording with my phone and I dont know how they expect me to do that. They also said the 15% is not a slope grade it means there are 15 gears......WHY SAY 15% THAT IS A PERCENTAGE. I am still inthe process to get a refund and the seller is making it almost impossible. DO NOT BUY FROM THEM!! Oh and they reply to comment with “sorry we don’t sell that certain item, you reviewed the wrong company” but I have the receipts that say otherwise.
Michelle
DKAll good, from a first time buyer First time buyer and was a little nervous due to the mixed reviews, but I placed my order anyways. Delivery was listed as 1-4 days and received my order on day 4, so they kept their promise. The items were neatly packed and all in perfect condition. Nothing to complain about! 👌