HORRIBLE customer service I bought a lot of product from them, needed to return one UNOPENED item worth $400 and they demanded $117 restocking fee! Multiple interactions with their customer service, with no resolution. Working with my credit card company to do a charge-back. No idea about how to make a happy customer, or that an angry customer isn't worth it... REPLY #1: "Policy" and its execution is absolutely all about Customer Service. Just go ask Zappos.com - pioneers in happy customers.

Fraud Alert! Jan 2021 - I sent Faucetline proof that a defective Kingston Brass kitchen faucet was returned back to Kingston Bass as they instructed. Now they are ignoring my emails and refusing to issue a refund. Disgusting Customer Service! They have stolen $150 plus the $20 to return the defective faucet. Your response about me not providing the FedEx Tracking # is another lie! I have the email to prove it.

Great Service This was a great site to order from with competitor pricing. Item artived quickly.

Best Prices Online with Speedy Delivery! We could not be happier with FaucetLine. We could not have asked for a better buying experience. Our (back ordered) Apron Front Farm Sink arrived quickly, in perfect condition. FaucetLine kept us informed when our back ordered sink would be in stock and shipped. Our sink delivery was quick and flawless. We are in the process of building a large family home. None of the "big name" home improvement stores could beat FaucetLine's prices. We are a military family and receive a 10% discount at one of these big name home improvement stores, but they still could not beat FaucetLine's price. FaucetLine was literally hundreds of dollars cheaper for the same exact sink! Our sink arrived packed extremely well secure. The sink was padded with extreme care and even was enclosed in a large cloth bag to prevent any smudges or scratching from packing materials. We HIGHLY recommend FaucetLine and will be shopping with them again! Great service and Quality!

Great experience Great experience! Received my order in two days. Good website.