Stephanie
GBGreat Service This was a great site to order from with competitor pricing. Item artived quickly.
Lyn Green
GBFRAUDSTERS !!! AVOID !!!!!!! They advertise Elkay HDDBD33229QB Black double sink for 149.40 + 28.00 ship[ping...everyone else sells it for 219.00 or more. I wrote and specifically asked them if their merchandise is defective or factory seconds...they wrote back and said no. When it arrived the box was in perfect condition, it had styrofoam packing inside. I pulled off the packing & before I even got it out of the box saw the sink is cracked at the front, cracked at the back....the crack practically meets in the middle. There were chips and chunks out of it that were not even in the box so THEY KNEW THEY WERE SENDING DAMAGED MERCHANDISE. I deeply cut my finger on a jagged edge. Then to my horror the address it was shipped from is ***Genco Repair Home Depot 1390 Perry Rd Plainfield, IN 46168-7654....!!!!!!!! This must be where Home Depot damaged and defective returns go !!!!!!!!!!! ( doubt Home Depot knows they are doing this , but I will be checking )
Greg Schwarzer
GBHORRIBLE customer service I bought a lot of product from them, needed to return one UNOPENED item worth $400 and they demanded $117 restocking fee! Multiple interactions with their customer service, with no resolution. Working with my credit card company to do a charge-back. No idea about how to make a happy customer, or that an angry customer isn't worth it... REPLY #1: "Policy" and its execution is absolutely all about Customer Service. Just go ask Zappos.com - pioneers in happy customers.
Carol Vanpell
GBFraud Alert! Jan 2021 - I sent Faucetline proof that a defective Kingston Brass kitchen faucet was returned back to Kingston Bass as they instructed. Now they are ignoring my emails and refusing to issue a refund. Disgusting Customer Service! They have stolen $150 plus the $20 to return the defective faucet. Your response about me not providing the FedEx Tracking # is another lie! I have the email to prove it.
Julia
GBFuacetline Customer Service I have purchased combo sinks at faucetline.com and got a great support from customer service. They are very professional and delivered my order very quickly. I will recommend this company to my friends.