Prescilla Sanders
GBI still have not received my order and yet to find working number where I talk with someone I really don't like that I ordered something and haven't received my item yet and it is over 10 working days and I haven't yet find a working number where I can talk to someone for some input I have work guys he have to wait no my order to come
John
GBPROCEED WITH CAUTION!!! I ordered two shower fixtures. They processed the payment and then sent me an email stating they don't have that model anymore and to look at their website for options at a 5% discount. I asked for a refund with no response. I had to file a complaint with my credit card company. Hopefully they will be able to get my account credited.
Steven Fiske
GBthis site is a scam this site is a scam. Took my money, never delivered product. They don't return message or respond to complaints. Had to report is a fraud to paypal
lauren crittendon
GBI ordered a shower curtain on January… I ordered a shower curtain on January 19th. I paid for it on January 19th. It's Feb 20th. It has not shipped. I've contacted them twice with no response. Do not order from the company.
Consumer
GBReally Horrible experience. Total ripoff! I ordered a designer looking bath/ shower faucet. After more than a week, I was contacted because my purchase had not gone through, and I needed to reorder. Once reordered, It took several weeks to arrive. Once it got here, it was dented in several places. The vendor insisted this was due to shipping, but it was obvious the faucet was damaged in several places before it was packed. They offered to replace a bent pole, but argued that they were unable to see the damage on the shower head in the pictures. After several weeks they said they had shipped the pole, but by then I had given up and requested a return. (They had never sent the replacement). They refused to provide a return shipper or label and insisted I pay for the return shipping even though the item was damaged. After multiple attempts to work with them to provide return shipping info, I contacted my credit card company. The faucet does not meet code standards, and the tub faucet Is smaller than a bathroom sink faucet. The height of the faucet is too short to stand under. They offered to send a taller pole piece for an additional $40. Oh brother! I later found they had violated laws by shipping to my state. Lovely. They really don't know how to provide customer service.