Really Horrible experience. Total ripoff! I ordered a designer looking bath/ shower faucet. After more than a week, I was contacted because my purchase had not gone through, and I needed to reorder. Once reordered, It took several weeks to arrive. Once it got here, it was dented in several places. The vendor insisted this was due to shipping, but it was obvious the faucet was damaged in several places before it was packed. They offered to replace a bent pole, but argued that they were unable to see the damage on the shower head in the pictures. After several weeks they said they had shipped the pole, but by then I had given up and requested a return. (They had never sent the replacement). They refused to provide a return shipper or label and insisted I pay for the return shipping even though the item was damaged. After multiple attempts to work with them to provide return shipping info, I contacted my credit card company. The faucet does not meet code standards, and the tub faucet Is smaller than a bathroom sink faucet. The height of the faucet is too short to stand under. They offered to send a taller pole piece for an additional $40. Oh brother! I later found they had violated laws by shipping to my state. Lovely. They really don't know how to provide customer service.

I still have not received my order and yet to find working number where I talk with someone I really don't like that I ordered something and haven't received my item yet and it is over 10 working days and I haven't yet find a working number where I can talk to someone for some input I have work guys he have to wait no my order to come

Product as Pictured Our faucet arrived much sooner than anticipated, and it was exactly what we wanted. I would have liked to receive a shipping confirmation email, since I knew the item was coming from overseas, but overall, we were happy with the product!

Horrible Horrible! I contact about refund but no one ever responded! The package was torn up, the product was in pieces and had scratches.

I was so very disappointed ordered a vessel sink that I really really ..... liked waited for weeks then got a text saying my vessel sink was damaged but they would take 5 percent off of it. I I was soooo upset had to cancel my order after waiting weeks on in for the pretty vessel sink I really wanted for my remodel in my master bath. I'm a very unsafied customer very disappointed now I'm back to trying to find another vessel sink but can't find one I like better so fustracted why me....just wanted that beautiful silver vintage sink makes me sick.!!!! Sincerely disappointed customer,Teresa Hymel