Ships from China, no returns I bought two faucets, wanting to see them both in person and return one. I specifically asked if I was able to return the one I didn’t use and they assured me I could. After they arrived, I installed one (although I ended up paying a lot to have someone assemble it and buy adaptors for my USA sink— hard to explain but it was very difficult to attach the water leads and took hours.) I tried to return the other and ended up in an email chain with someone in China basically saying return was impossible and “uneconomic”. Wouldn’t order from this company. UPDATE: funny, I just saw the response, which is nearly as irritating as their private responses to me. As I said above, I have the email chain where I SPECIFICALLY ASKED if the item was returnable, explaining that I was ordering two but only wanted to use one. I said this above, but as you can see, they ignored it, even in their public response. Just save yourself the trouble and buy from someone reputable.

stay away ... they are a scam!!! We ordered a few shower sets and sink tabs almost three weeks ago. They charged extra for express delivery of 3-8 calendar days. They created a shipment AWB with DHL a week ago yet when we talk to DHL they haven't shipped it ... when you call them they don't pick up ... when you write them they don't write back. I believe it's a scam .... stay away from them ... I have already reported them to the US authorities and will open a court case to bring them down.

Run far away Bought faucet never arrived they’re not even verified through PayPal scam of the site I will update if I receive faucet it’s been over 16 days

Terrible business Terrible business. Still no product after multiple attempts to contact. Even paid for expedited shipping.

Upgrade to previous review Upgrade to previous review: All the things I said in my previous review were true, but there has been much progress. I finally got my item (a glass vessel sink) and it was exactly as featured and very nice, beautiful in fact. The bad part of this company is that their phone number is worse than useless. I would get more satisfaction from putting a note into a bottle and tossing it into the ocean. It seems that telling paypal that I want my money back coupled with a horrible review on this site actually caught somebodies attention. While I am very grateful that I finally got my product IT SHOULDN'T TAKE A NUCLEAR OPTION TO GET A RESPONSE FROM A COMPANY. Lesson here; hope for the best and expect the worse, that way you won't be disappointed.