Bought an outdoor shower set Bought an outdoor shower set, it took weeks to get here, missing parts, no english directions, plumber was unable to put it together. I tried sending it back but it was past the return policy, they wanted to ship me another mounting bracket but the bracket they were going to send didn't even match the correct outdoor shower. Also, these guys have a website that looks like it's based in the US, it's overseas and everything is in Chinese, including the box and chinese directions. what a joke, the emails and communication was horrible. stay away from these guys. I spent a little more and went with a local plumbing supply company...and it was a much better built outdoor shower.

I ordered a faucet April 10 2020 nothing!! I ordered a faucet April 10 2020. Received confirmation email from them. Since then nothing. I informed PayPal since I paid thru them. They are saying they can’t help me. Partly my fault since I unknowingly deleted their email confirming PayPal deduction. You think PayPal would have better records. Lessened learned ALWAYS check a website review online before buying anything. Never would of thought this was a scam site.

Upgrade to previous review Upgrade to previous review: All the things I said in my previous review were true, but there has been much progress. I finally got my item (a glass vessel sink) and it was exactly as featured and very nice, beautiful in fact. The bad part of this company is that their phone number is worse than useless. I would get more satisfaction from putting a note into a bottle and tossing it into the ocean. It seems that telling paypal that I want my money back coupled with a horrible review on this site actually caught somebodies attention. While I am very grateful that I finally got my product IT SHOULDN'T TAKE A NUCLEAR OPTION TO GET A RESPONSE FROM A COMPANY. Lesson here; hope for the best and expect the worse, that way you won't be disappointed.

I ordered a shower curtain on January… I ordered a shower curtain on January 19th. I paid for it on January 19th. It's Feb 20th. It has not shipped. I've contacted them twice with no response. Do not order from the company.

Horrible Horrible! I contact about refund but no one ever responded! The package was torn up, the product was in pieces and had scratches.