stay away ... they are a scam!!! We ordered a few shower sets and sink tabs almost three weeks ago. They charged extra for express delivery of 3-8 calendar days. They created a shipment AWB with DHL a week ago yet when we talk to DHL they haven't shipped it ... when you call them they don't pick up ... when you write them they don't write back. I believe it's a scam .... stay away from them ... I have already reported them to the US authorities and will open a court case to bring them down.

I ordered a faucet April 10 2020 nothing!! I ordered a faucet April 10 2020. Received confirmation email from them. Since then nothing. I informed PayPal since I paid thru them. They are saying they can’t help me. Partly my fault since I unknowingly deleted their email confirming PayPal deduction. You think PayPal would have better records. Lessened learned ALWAYS check a website review online before buying anything. Never would of thought this was a scam site.

Really Horrible experience. Total ripoff! I ordered a designer looking bath/ shower faucet. After more than a week, I was contacted because my purchase had not gone through, and I needed to reorder. Once reordered, It took several weeks to arrive. Once it got here, it was dented in several places. The vendor insisted this was due to shipping, but it was obvious the faucet was damaged in several places before it was packed. They offered to replace a bent pole, but argued that they were unable to see the damage on the shower head in the pictures. After several weeks they said they had shipped the pole, but by then I had given up and requested a return. (They had never sent the replacement). They refused to provide a return shipper or label and insisted I pay for the return shipping even though the item was damaged. After multiple attempts to work with them to provide return shipping info, I contacted my credit card company. The faucet does not meet code standards, and the tub faucet Is smaller than a bathroom sink faucet. The height of the faucet is too short to stand under. They offered to send a taller pole piece for an additional $40. Oh brother! I later found they had violated laws by shipping to my state. Lovely. They really don't know how to provide customer service.

Why am I not surprised I can't believe that after days and days of searching for a bathroom vanity faucet that is white, modern and affordable I found this site. So excited to find 4 different ones I could live with. Wanted to ask some questions but the site doesn't like my email address. Sorry, I've had it for years. Then I tried two others. Nope not those either. So even if I didn't have questions I still couldn't buy anything. Now reading the reviews I see I have dogged a bullet. Why am I not surprised.

I still have not received my order and yet to find working number where I talk with someone I really don't like that I ordered something and haven't received my item yet and it is over 10 working days and I haven't yet find a working number where I can talk to someone for some input I have work guys he have to wait no my order to come