Your staff made our purchase very easy Your staff made our purchase very easy. For some reason our original tree order did not get registered. Your staff person found it, got it squared away. And when I said I wanted to order the storage bag she added extra lights to it to get the order qualified for free shipping. That saved us a little money. It was very good service.

Bring a ladder and a lot of patience FAR more difficult to set up than advertised!! I would pay handsome to see someone set this thing up in 30 to 60 minutes!! Should come with a warning label that states: not suitable for anyone not willing to work from a ladder! The flimsy Chinese wring most certainly add to your profits on this $1500 tree

Great Quality and Exceptional Customer Service I found the selection and purchase process very easy... And Customer Service went way above and beyond by calling me to let me know there was a discount code I hadn't used. That was beyond white glove customer service. I will definitely recommend Treetime to others!

Shipping was fast and easy Shipping was fast and easy, tree setup was straightforward and once you fluffed and arranged all the branches, it was a beautiful tree. the reason for 4 stars instead of 5 is because there are more green lights than red or blue. and the green lights stay on more than the other colors. it may have been better if they blinked more so the green color wasn't so strong.

Very happy 1st time customer. This is the first time we purchased a life-like tree without seeing in person. We chose to purchase a 9' tree from Treetime over other online vendors because of their 3 season warranty & great after Christmas sale. Our new tree arrived in the stated 2-3 days. We found assembly of the 4 sections & connecting the lights easy & were thrilled with the appearance, even without the fluffing! Can't wait for the 2024 holiday season to see it decorated with our 50 year+ collection of hand-crafted ornaments from around the world.