A k
GBThe customer service agent was very… The customer service agent was very helpful in finding the right lights for my tree and adjusting my order accordingly. It was very helpful to get the right product with gentle guidance.
Nana
GBVery happy 1st time customer. This is the first time we purchased a life-like tree without seeing in person. We chose to purchase a 9' tree from Treetime over other online vendors because of their 3 season warranty & great after Christmas sale. Our new tree arrived in the stated 2-3 days. We found assembly of the 4 sections & connecting the lights easy & were thrilled with the appearance, even without the fluffing! Can't wait for the 2024 holiday season to see it decorated with our 50 year+ collection of hand-crafted ornaments from around the world.
no name
GBExcellent customer service Excellent customer service. Very slow on delivery. Product disappointing. First tree was poorly lit. Several dark spots with non-movable lights. Sent photos to company and 6 days later a replacement arrived. This tree ‘tilts’ to one side (not erect), very thin or missing branches around bottom of the tree also a few holes throughout…in general, the pre-lit exposes very large electrical connections within the tree. 2 out of 2 not good trees. When second tree was reported on Dec 23rd we were told to refer to return policy …which was ‘return within 30 days of receipt and before Dec 23rd’. Well that didn’t work either! Who wants a Christmas tree that ‘leans’? Not us!!!
Janet from Boerne Tx
GBGreat Sale/Great product! Even 2 months after Christmas, their customer service was fantastic. The selection was still really good and the sale price was excellent. Shipping was super fast. We assembled the tree and tried all the different settings. So far so good. With a 3-season warranty, I am confident this will be a great purchase.
VICKI
GBSmall Boxwood Plant The small boxwood plant is a cheerful addition to brighten up a darker spot. It is beautiful.