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GBNorth Country Fire had the vent cap I… North Country Fire had the vent cap I needed that I could not find anywhere else! The description and detailed drawing of the part ensured that I had the correct one. That was very helpful. Delivery was fast. North County Fire is awesome!
MH
GBAlthough they couldn't supply the exact… Although they couldn't supply the exact spare part I needed, they were helpful and responsive. I haven't received the parts yet (only been 2 days).
Robert Burkett
GBSales rep was very knowledgeable and… Sales rep was very knowledgeable and informative. Explained in detail exactly how the switch would operate along with the remote. Really cut to the chase, since I had been trying to make sense of the 75 page operators manual. Assured me that I could feel free to call back with any questions. As a first time novice homebuilder, it is reassuring to surround yourself with helpful people.
Tighe Hammam
GBDamon was AWESOME! Damon was AWESOME!! He was friendly, patient, and extremely knowledgeable. He took time to educate us on the difference between an insert and a new build fireplace. He was super responsive and had no issues in getting in touch with him with any questions we had. Highly recommend especially if you’re blessed to work with Damon.
DAVID BAKER
GBKnowledgeable staff Knowledgeable staff, returned phone calls when requested, worked hard to find the correct fireplace for my needs and applied discounts where possible. My salesman “ Nick “ was fantastic…..