Diane Huffines Hansen
GBWebsite ordering sucks Website ordering process needs improvement! I intended to order a Superior louvered fireplace but the default was radiant. I ordered the fan blower assembly and nothing cross checked me since a blower won’t work with the radiant model. I ended up keeping the radiant because of the freight cost to return it and just returned the fan blower motor. You lost a $300 sale and it cost me $21 to return it. This could easily be fixed in the ordering process and you would have a happy customer. Customer service was great otherwise.
Ryan
ITVery easy and personable … Very easy and personable experience working with Damon. I Explained what my needs were and he picked the best fit for my budget.
Amin
AEAmazing sales team ! 1. Knowledge of products 2. Your regular follow up
GEEVE
GBBest customer service I enjoyed dealing with this company. The phone calls I made were answered by caring staff and issues were resolved quickly. Geeve Assari
Craig Smith
GBDave and Tim are really good at their… Dave and Tim are really good at their job and I would recommend north country .