Peter Gwinn
GBExcellent purchase & delivery experience. Very helpful purchase assistance from Ryan in California & Victoria in Florida. Eclisse Classic Double Pocket Door Frame Kit with all available options arrived in 5 days as promised; boxes arrived before Christmas in good shape but are not yet opened. I'm waiting until after the holiday to tear out walls & assemble the unit. So far - great.
Edwin R. Koberg
GBThe work hours were a little short The work hours were a little short, they don't open until like 10:00am Pacific Time, but once I got a hold of them they took care of me quickly and accurately. The Sli-Dor double pocket door was easy to assemble with the video linked on their website. Great price, functional quality for the lower priced unit that I purchased.
Todd
GBExcellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.
scubasteve
GBSuperstore is a great company other… Superstore is a great company other stores should follow their lead. talking to one of the agents was a pleasure, doing business with over seas company was kinda interesting, and wondering if I would ever get my door. But is wasnt a problem I was told that the ship was docking in the next two days and within a week it was at my door. They offer online videos for us DIY very informative with step by step instructions.I have the frame put together and in the wall and now getting the door ready to install.. I would buy from this company again.. win win.
Mark Hepko
GBGreat Pocket door system Great Pocket door system, the only suggestion, pre-bend the closing jamb brackets before screwing them into the jamb and attaching to the rough opening. Bending in place lifts the wood jamb off of the steel jamb. Really impressed with this system way more than the wood POS sold at the local stores. Thanks PocketDoors!