Todd
GBExcellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.
Travis A Lamborn
GBI got the double pocket door setup with… I got the double pocket door setup with the guide to open and close both doors at the same time. Along with the anti-slam. This was easily put together and any time I had a question or concern, I emailed Rylan and he got it worked out for me. Strongly recommend the product and was happy witht he way it turned out. My mudding and taping needs a little work but as far as the Eclisse frame and hardware, absolutely no complaints.
Matthew Butts
GBExceptionally pleased with Ben's… Exceptionally pleased with Ben's Customer service skills. We had a bit of a mishap in the beginning but Ben took care of it right away. I will be working with this company on ALL future pocket door orders.
Fred Carr
GBCustomer service was outstanding! Customer service was outstanding!! I had to change my frame order size two days after placing the order; and, it couldn't have been easier. They stopped/cancelled the UPS order and resent/resubmitted the new size. All the time being very understanding. Would highly recommend this vendor to anyone...can't wait to install this pocket frame.
Gene S
GBThe only place to buy pocket doors! The only place to buy pocket doors! Great prices, super fast shipping, everything in great condition. Highly recommended!