Rylan was great with responsiveness and… Rylan was great with responsiveness and provided quick, complete answers to questions. Very helpful. The unit arrived today, so I can’t comment yet on installation aspects. It appears on first glance everything I ordered is here and in good shape and as advertised.

Great Customer Service and Advice Product selection and guidance offered by customer service helped my project be successful. Sometimes a simple phone call makes all the difference.

Excellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.

Excellent purchase & delivery experience. Very helpful purchase assistance from Ryan in California & Victoria in Florida. Eclisse Classic Double Pocket Door Frame Kit with all available options arrived in 5 days as promised; boxes arrived before Christmas in good shape but are not yet opened. I'm waiting until after the holiday to tear out walls & assemble the unit. So far - great.

I spoke to customer service to help me… I spoke to customer service to help me decide on the best pocket door frame for my situation. Ryland walked me through the pros and cons of the brands he thought best suited my needs. He was extremely helpful in making my decision. I ordered the frame and it arrived in the estimated time. I have not installed it yet.