Rylan was great with responsiveness and… Rylan was great with responsiveness and provided quick, complete answers to questions. Very helpful. The unit arrived today, so I can’t comment yet on installation aspects. It appears on first glance everything I ordered is here and in good shape and as advertised.

Exceptionally pleased with Ben's… Exceptionally pleased with Ben's Customer service skills. We had a bit of a mishap in the beginning but Ben took care of it right away. I will be working with this company on ALL future pocket door orders.

Truly reliable and real knowledgeable people answer the phone Got out a big order before the holidays as promised. Truly appreciate the time, effort and care to not only get it out… but it was 100% correct.

Excellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.

Great customer serviceTalking to you on the phone getting… Talking to you on the phone getting information on what I need. Also telling me to call you if I need help. This is true customer service.Easy to converse with you. Haven't started working on the pocket doors yet due to knee injury.