Todd
GBExcellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.
Edwin R. Koberg
GBThe work hours were a little short The work hours were a little short, they don't open until like 10:00am Pacific Time, but once I got a hold of them they took care of me quickly and accurately. The Sli-Dor double pocket door was easy to assemble with the video linked on their website. Great price, functional quality for the lower priced unit that I purchased.
Mark Hepko
GBGreat Pocket door system Great Pocket door system, the only suggestion, pre-bend the closing jamb brackets before screwing them into the jamb and attaching to the rough opening. Bending in place lifts the wood jamb off of the steel jamb. Really impressed with this system way more than the wood POS sold at the local stores. Thanks PocketDoors!
Mark Anderson
GBGreat Customer Service and Advice Product selection and guidance offered by customer service helped my project be successful. Sometimes a simple phone call makes all the difference.
Chris R
GBI spoke to customer service to help me… I spoke to customer service to help me decide on the best pocket door frame for my situation. Ryland walked me through the pros and cons of the brands he thought best suited my needs. He was extremely helpful in making my decision. I ordered the frame and it arrived in the estimated time. I have not installed it yet.