Todd
GBExcellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.
Fred Carr
GBCustomer service was outstanding! Customer service was outstanding!! I had to change my frame order size two days after placing the order; and, it couldn't have been easier. They stopped/cancelled the UPS order and resent/resubmitted the new size. All the time being very understanding. Would highly recommend this vendor to anyone...can't wait to install this pocket frame.
Edwin R. Koberg
GBThe work hours were a little short The work hours were a little short, they don't open until like 10:00am Pacific Time, but once I got a hold of them they took care of me quickly and accurately. The Sli-Dor double pocket door was easy to assemble with the video linked on their website. Great price, functional quality for the lower priced unit that I purchased.
David Stimmel
GBRylan was great with responsiveness and… Rylan was great with responsiveness and provided quick, complete answers to questions. Very helpful. The unit arrived today, so I can’t comment yet on installation aspects. It appears on first glance everything I ordered is here and in good shape and as advertised.
John Sanders
GBExcellent! Excellent!! Fast delivery!! Had an issue with one of the parts I ordered not being compatible with the size door frame I had ordered and they emailed me and was resolved immediately!! Can’t say enough about how easy the process was. Thanks guys, I will definitely order from you again!