Chris R
GBI spoke to customer service to help me… I spoke to customer service to help me decide on the best pocket door frame for my situation. Ryland walked me through the pros and cons of the brands he thought best suited my needs. He was extremely helpful in making my decision. I ordered the frame and it arrived in the estimated time. I have not installed it yet.
John Palazzo
GBTruly reliable and real knowledgeable people answer the phone Got out a big order before the holidays as promised. Truly appreciate the time, effort and care to not only get it out… but it was 100% correct.
Gene S
GBThe only place to buy pocket doors! The only place to buy pocket doors! Great prices, super fast shipping, everything in great condition. Highly recommended!
Todd
GBExcellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.
Fred Carr
GBCustomer service was outstanding! Customer service was outstanding!! I had to change my frame order size two days after placing the order; and, it couldn't have been easier. They stopped/cancelled the UPS order and resent/resubmitted the new size. All the time being very understanding. Would highly recommend this vendor to anyone...can't wait to install this pocket frame.