Bill A
GBGreat customer serviceTalking to you on the phone getting… Talking to you on the phone getting information on what I need. Also telling me to call you if I need help. This is true customer service.Easy to converse with you. Haven't started working on the pocket doors yet due to knee injury.
Travis A Lamborn
GBI got the double pocket door setup with… I got the double pocket door setup with the guide to open and close both doors at the same time. Along with the anti-slam. This was easily put together and any time I had a question or concern, I emailed Rylan and he got it worked out for me. Strongly recommend the product and was happy witht he way it turned out. My mudding and taping needs a little work but as far as the Eclisse frame and hardware, absolutely no complaints.
C Kraynak
GBThe company delivered as promised The company delivered as promised. The cost was very competitive. The product was all in good shape and accounted for. It went together very quickly. No issues overall. Great experience!
Mark Hepko
GBGreat Pocket door system Great Pocket door system, the only suggestion, pre-bend the closing jamb brackets before screwing them into the jamb and attaching to the rough opening. Bending in place lifts the wood jamb off of the steel jamb. Really impressed with this system way more than the wood POS sold at the local stores. Thanks PocketDoors!
Todd
GBExcellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.