Excellent purchase & delivery experience. Very helpful purchase assistance from Ryan in California & Victoria in Florida. Eclisse Classic Double Pocket Door Frame Kit with all available options arrived in 5 days as promised; boxes arrived before Christmas in good shape but are not yet opened. I'm waiting until after the holiday to tear out walls & assemble the unit. So far - great.

Rylan was great with responsiveness and… Rylan was great with responsiveness and provided quick, complete answers to questions. Very helpful. The unit arrived today, so I can’t comment yet on installation aspects. It appears on first glance everything I ordered is here and in good shape and as advertised.

Excellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.

Great customer serviceTalking to you on the phone getting… Talking to you on the phone getting information on what I need. Also telling me to call you if I need help. This is true customer service.Easy to converse with you. Haven't started working on the pocket doors yet due to knee injury.

Superstore is a great company other… Superstore is a great company other stores should follow their lead. talking to one of the agents was a pleasure, doing business with over seas company was kinda interesting, and wondering if I would ever get my door. But is wasnt a problem I was told that the ship was docking in the next two days and within a week it was at my door. They offer online videos for us DIY very informative with step by step instructions.I have the frame put together and in the wall and now getting the door ready to install.. I would buy from this company again.. win win.