Truly reliable and real knowledgeable people answer the phone Got out a big order before the holidays as promised. Truly appreciate the time, effort and care to not only get it out… but it was 100% correct.

Exceptionally pleased with Ben's… Exceptionally pleased with Ben's Customer service skills. We had a bit of a mishap in the beginning but Ben took care of it right away. I will be working with this company on ALL future pocket door orders.

Terrible business To return a tiny piece of door hardware they want to charge $85 for shipping on top of a 30% restocking fee. Plenty of other businesses out there to accomplish whatever door hardware thing you’re trying to do so don’t give this company your business.

The company delivered as promised The company delivered as promised. The cost was very competitive. The product was all in good shape and accounted for. It went together very quickly. No issues overall. Great experience!

Customer service was outstanding! Customer service was outstanding!! I had to change my frame order size two days after placing the order; and, it couldn't have been easier. They stopped/cancelled the UPS order and resent/resubmitted the new size. All the time being very understanding. Would highly recommend this vendor to anyone...can't wait to install this pocket frame.