My experience has been amazing My experience has been amazing, I've used Ramshard for more than a year, and the support has always been great. I never had an issue where they couldn't problem solve, Whenever I had a question or concern, I contact support and they replied less than 5 minutes.

Ramshard is cheap Ramshard is cheap, however has its drawbacks. The support was fast, however I am not happy about its use of "UNLIMITED" on its page. The term is vague and hard to decipher and its used to express storage amounts. Additionally my server properties file kept getting reset, so spawn protection and other certain values had to continuously be replaced. Although RamShard is a easy to use hosting site and provided a good foundation for my servers.

Faster Support Well I like it alot but the only thing i wish would be better is how fast you can get in contact with a support team member. I had a question yesterday and i had to wait a whole day for a response. i just think if there was faster communication when making a ticket or have a question. it would help alot.

Superb team of people The people on this team in this case and with all my experiences with them have been very polite and helpful. My Minecraft server was Recently griefed and within the space of about two or three days we reverted it back to an old back up after I couldn't quite figure out how to do so myself. They weren't judgemental or disrespectful, quite the contrary, they were straight to trying to offer solutions and at the end of it they were happy to see it worked out!

Very good customer support Although I have used computers since the 1980's, when it comes to new packages it can be hard work getting to grips with them, as you get older. Kevin has been very supportive and helpful guiding me at times on setting up my MC server. Especially with some bits I seem not to grasp instantly.