The whole process went smoothly and the… The whole process went smoothly and the quality of the products is great! We were missing one set of screws for a Roman shade and the customer service —-who responded to my email very quickly —had it overnighted!! I purchased drapes, Roman shades and woven shades. I will buy again soon for other rooms.

My experience with Everhem was WONDERFUL. We will be back! My experience with Everhem was wonderful start to finish. The quality of the service and the product is top notch. We had shades and drapes put in and also a couple existing shades fixed. They were so responsive and helpful through the whole experience. We love how everything turned out, lightened and transformed our rooms. Thank you!

Very impressed! Everhem was wonderful to work with! When we made a mistake choosing a mount for our shades on our French doors, they caught it and emailed me to suggest an alternative mount. Then, they FaceTimed to show me exactly how to measure for the new mount. The customer service and the responsiveness was amazing! I highly recommend working with them.

I previously wrote a 5 star review… I previously wrote a 5 star review almost exactly 1 year ago. At the time of that review, the curtains were beautiful, easy to hang, and their customer service was amazing. Fast forward to 1 year later and these curtains have been a headache. They are still beautiful and the actual curtains have held up wonderfully. But the hardware and installation are terrible. In the past year, we have needed to have them reinstalled twice and there are now huge holes in our walls. The problem is that the blackout curtains are extremely heavy and the anchors they provide are not sufficient for drywall. They would work well if you had the sheer curtains, but the blackout curtains are too heavy and have caused damage to our walls. They should come with better anchors or we should be advised to install them in studs only. The drywall can't handle the weight of the blackout curtains. We can't shift the curtains to install them in drywall because they are a fixed length.

Email notification automation needs some work. The website itself was easy to navigate, and the product purchase process was really smooth. Afterwards, I received no confirmation email, and no response to the initial email I sent through the help line. After my second inquiry around the shipping info a month later, someone from the team finally shared the tracking number... not a great user experience. The email automation backend clearly needs some work as the site continues to grow.