Dennis Buck dbucknh
GBBuckwheat Hull Refills = Many More Years Of Pillow Enjoyment I bought the Japanese size Classic Buckwheat Pillow through Amazon about 3 years ago. In that time, I loved the feel of the pillow and that it would retain it's shape throughout my sleep. As a side sleeper, my neck really appreciated that. When it came time to replace the buckwheat hulls, I found them on the PineTales website and placed my order. I am glad that they came in a sturdy nylon bag. It makes for easy storage of the leftover hulls so that I can refill the pillow when needed. The fact that the pillow is made out of a very sturdy material means that I can keep refilling it for years to come - this was a great purchase!
kristof
GBPineTalles- NOT a customer-friendly POLICY! I tried and I did not like the hardness of the pillow. It is like sleeping on the ground. So I reached out to PineTales to return the product. They said there were NO RETURNS. I said : I am not satisfied with the product you sold me. I didn’t purchase the wrong size of the pillow. The pillow feels like lying your head on the ground. Pretty expensive gamble for whoever buys your pillow and is not satisfied with your product. NOT a customer-friendly POLICY! Something tells me you have a lot of people trying to return the product. Hmm? This is what they said: "We don't force anyone to buy our products. It is your choice to make a purchase with us or elsewhere. And when you purchase with us, you legally agree to our return policy". We cannot do anything else than list our return policy on our website. Reading it is up to you as the customer. Your PineTales Team
Carolyn
GBSeveral family members have your… Several family members have your pillows and we agree that after just a few days of use our neck pain has lessened and we are getting a better nights sleep.
Tabitha
GBEverything about it was perfect! Everything about it was perfect. Shipped fast via FEDEX and my pillow arrived with extra hulls and a pillowcase thrown in. This is the place to buy your pillow!! Support this small business
Erin
GBwish I'd found this sooner Great product. I was skeptical that the knee pillow would actually work but I've been using it every night for a full week and my hip pain is already reduced tremendously. The pillow is the perfect size (12") and stays in place easily. I do toss from side to side and it either comes with me or is easy to move without waking myself up. Wish I had found this sooner.