A K
GBPoor customer service and satisfaction Avoid purchasing anything from this company as they will refuse to cancel any order regardless of the order status. You will be disappointed!!!
kristof
GBPineTalles- NOT a customer-friendly POLICY! I tried and I did not like the hardness of the pillow. It is like sleeping on the ground. So I reached out to PineTales to return the product. They said there were NO RETURNS. I said : I am not satisfied with the product you sold me. I didn’t purchase the wrong size of the pillow. The pillow feels like lying your head on the ground. Pretty expensive gamble for whoever buys your pillow and is not satisfied with your product. NOT a customer-friendly POLICY! Something tells me you have a lot of people trying to return the product. Hmm? This is what they said: "We don't force anyone to buy our products. It is your choice to make a purchase with us or elsewhere. And when you purchase with us, you legally agree to our return policy". We cannot do anything else than list our return policy on our website. Reading it is up to you as the customer. Your PineTales Team
Carolyn
GBSeveral family members have your… Several family members have your pillows and we agree that after just a few days of use our neck pain has lessened and we are getting a better nights sleep.
Bob
GBThis is a great product This is a great product. I replaced my memory foam knee pillow with PineTales. The buckwheat is much better at regulating temperature. And I like the chance to modify the size. The casing is nicely designed too. Thanks!
Karen Langan
GBPricey for what you get but if it works… Pricey for what you get but if it works and holds up for 10 years, I will be happy. Originally got an offer for like 20% off but the order would NEVER go through. I finally gave up and went to the website and it went through perfectly- no 20% off.