My first purchase was a disappointment. I purchased a round mirror to hang over my bedroom dresser. The product was delivered as expected and it was packed very well to prevent mirror breakage. I unpacked and installed the mirror but found the mirror reflection to be distorted. The objects in the mirror appeared shorter and wider than in real life. Shades of Light customer service wanted pictures to validate what I described the problem to be. I asked them to trust me. They promptly provided a shipping return label. I packed the mirror and returned it for a refund. They seem to be a responsive company with quality products. Maybe I'll try again another time.

Ask for signature on delivery Great selection. Great quality. Complaint is about shipping. I paid $60 for FedEx and there was no specification that a very expensive light should be signed for. It was dumped in a basement mail room and went missing for several days. This was not mail. It was FedEx and should have at least been brought to my door. I blame FedEx and shipper for not specifying the package ($600 light!) should have been handled more carefully.

Awesome company! Just like the last time we purchased from shades of light, the experience was perfect. Awesome company. Even better products. Customer support is outstanding. Just a great company all around.

Andrea was very helpful with my light… Andrea was very helpful with my light fixture problem.

Lots of great choices! Lots of great choices!! Professional staff who answered my questions.