Meredeth
GBNew Fan After having our living room fan for over a year it began to make a strange sound anytime it was on. My husband called Shades of Light and within a week we had a replacement from the manufacturer, at no cost to us. Our customer service agent, Alexus C., was very responsive, knowledgeable, and so helpful. The experience of having to replace the fan after only a year was disruptive however the process to get a new fan was so easy. Thank you!
Michele
GBSeamless experience! Seamless experience!! Light fixture is beautiful and it came on time & very well packaged. Thank you
kathyl
GBShipping was quick island lights and items packed… Shipping was quick and items packed well. Measurements a tad off so fixture a little smaller but still works. No discounts offered not even free shipping-so made it a big decision after 600 days with no power after Hurricane. I watched these for months- never a sale! All that said Lights perfect for my space!
Thomas P Barton
GBLove the lights Love the lights! They were everything we expected. Hated the flimsy bracket. It bent under the weight of the light, pulling the fixture off the wall by about an eighth of an inch. There’s nothing I could do to fix it. Also, for the amount of money we spent on these lights there should’ve been an assortment of different screws lengths . I had to grind the screws to length in order to attach the bracket to the electrical box. What should’ve taken 15 minutes, took more than an hour.
Keith
GBI was pleased and impressed with Shades… I was pleased and impressed with Shades Of Light. They double packed each fixture in a box with foam to make sure that they arrived. The quality of the fixtures were great. Just to give a comparison. Amazon sent us a $1500 dining fixture in a flimsy box from China and it was damaged when it arrived.