I was pleased and impressed with Shades… I was pleased and impressed with Shades Of Light. They double packed each fixture in a box with foam to make sure that they arrived. The quality of the fixtures were great. Just to give a comparison. Amazon sent us a $1500 dining fixture in a flimsy box from China and it was damaged when it arrived.

Lots of great choices! Lots of great choices!! Professional staff who answered my questions.

New Fan After having our living room fan for over a year it began to make a strange sound anytime it was on. My husband called Shades of Light and within a week we had a replacement from the manufacturer, at no cost to us. Our customer service agent, Alexus C., was very responsive, knowledgeable, and so helpful. The experience of having to replace the fan after only a year was disruptive however the process to get a new fan was so easy. Thank you!

Beautiful light Packaging was great! Ensured my light arrived in one piece. Beautiful light! Thank you 😊

My first purchase was a disappointment. I purchased a round mirror to hang over my bedroom dresser. The product was delivered as expected and it was packed very well to prevent mirror breakage. I unpacked and installed the mirror but found the mirror reflection to be distorted. The objects in the mirror appeared shorter and wider than in real life. Shades of Light customer service wanted pictures to validate what I described the problem to be. I asked them to trust me. They promptly provided a shipping return label. I packed the mirror and returned it for a refund. They seem to be a responsive company with quality products. Maybe I'll try again another time.