Little rocky during the beginning of… Little rocky during the beginning of the purchase process but in the end it all turned out well. Initially you refused to deliver the product to my office (20003 zip code) address. Total madness!

Seamless experience! Seamless experience!! Light fixture is beautiful and it came on time & very well packaged. Thank you

Love the lights Love the lights! They were everything we expected. Hated the flimsy bracket. It bent under the weight of the light, pulling the fixture off the wall by about an eighth of an inch. There’s nothing I could do to fix it. Also, for the amount of money we spent on these lights there should’ve been an assortment of different screws lengths . I had to grind the screws to length in order to attach the bracket to the electrical box. What should’ve taken 15 minutes, took more than an hour.

New Fan After having our living room fan for over a year it began to make a strange sound anytime it was on. My husband called Shades of Light and within a week we had a replacement from the manufacturer, at no cost to us. Our customer service agent, Alexus C., was very responsive, knowledgeable, and so helpful. The experience of having to replace the fan after only a year was disruptive however the process to get a new fan was so easy. Thank you!

Positive experience and my items I… Positive experience and my items I ordered arrived in a timely manner. And I love the style of my coastal cottage fixtures.