The service of ordering it and… The service of ordering it and receiving it was quick and it was packaged very nicely to protect all the glass. The light is good quality and we have not put it up yet, but it look like it is good quality.

My first purchase was a disappointment. I purchased a round mirror to hang over my bedroom dresser. The product was delivered as expected and it was packed very well to prevent mirror breakage. I unpacked and installed the mirror but found the mirror reflection to be distorted. The objects in the mirror appeared shorter and wider than in real life. Shades of Light customer service wanted pictures to validate what I described the problem to be. I asked them to trust me. They promptly provided a shipping return label. I packed the mirror and returned it for a refund. They seem to be a responsive company with quality products. Maybe I'll try again another time.

Beautiful light Packaging was great! Ensured my light arrived in one piece. Beautiful light! Thank you 😊

Shipping was quick island lights and items packed… Shipping was quick and items packed well. Measurements a tad off so fixture a little smaller but still works. No discounts offered not even free shipping-so made it a big decision after 600 days with no power after Hurricane. I watched these for months- never a sale! All that said Lights perfect for my space!

Ask for signature on delivery Great selection. Great quality. Complaint is about shipping. I paid $60 for FedEx and there was no specification that a very expensive light should be signed for. It was dumped in a basement mail room and went missing for several days. This was not mail. It was FedEx and should have at least been brought to my door. I blame FedEx and shipper for not specifying the package ($600 light!) should have been handled more carefully.