Reasonable price and quick shipping Reasonable price and quick shipping. Thanks

Large fireplace screen I ordered a large and tall, five panel fireplace screen. The screen was everything I expected. I was very happy with everything until I began to use it and as I remove and replace the screen to 10 the fire two of the caps on the bottom base fell off and the long decorative cover That causes the hinge to not be exposed continues to fall off. I probably would not buy again from this company based on the effectiveness of the screen.

Issue promptly corrected The initial product delivered was incorrect but the call to Northline was pleasant with clear instructions. Returning the wrong product was easy and I promptly had the correct product.

We paid $72.00 for overnight delivery &… We paid $72.00 for overnight delivery & got it 5 days later! Very poor service & I got nothing but excuses from your customer representative it should have been at my residence on Saturday- instead- I received it on Tuesday! Would seem like I should get my overnight shipping back & pay for regular shipping!

Exceptional! Exceptional customer service and technical advice for purchase and installation of flue and chimney pipes for a wood stove. I called on several occasions with questions and every time I received competent technical advice without being shuffled from department to department. The company also has great tutorial videos on all the important components for woodstoves - these videos were a great asset! I also had a shipping issue and working with the customer support persons was a pleasure. They were proactive and communicated very well. All the products I needed were in stock, well priced and shipped promptly. I highly recommend working with Northline Express.