Super Easy- No Hassle returns Lightopia has a fabulous selection of lambs. Unfortunately, the lamps I chose just didn’t suit the space once I got them but no worries- Lightopia took care of the problem immediately no hassles and that’s what makes a great company- when there’s a problem it’s handle without any hassles!

Professional Service and Selection Ken is one of the best for taking care of a customer....multiple brand order that was seamless with his extra work. We will continue to use Ken at Lightopia. Michael H.

left me hanging waiting for the return… left me hanging waiting for the return label. yeah, you were great about answering my request to return but that's as far as it's gotten. There's been no follow up, no final step. I'm sitting here with merch I can't use, that I don't want, that I never even opened.

A great selection of light fixtures. My wife and I are fussy about lighting have had a very hard time finding lights that we really like. Searching for a fixture to replace an old one, we happened upon Lightopia. We found a great selection, with good descriptions, and choose a fixture that looked great in the online graphics. It arrived quickly and was just installed. We are so pleased with the result. It looks like we expected and provides even better light than we expected. It was easy to select and order our new light, and the quality is excellent.

Inaccurate lighting consultants info and Returns I called the lighting consultants to find out about the dimmable specification for the light I was planning to buy. They said it was dimmable via a three way bulb, so low medium and high lighting settings. But no, this light has only two settings. That information would have been helpful in NOT selecting this expensive lamp. That was only the beginning of my issues. Once I received the two lamps I found that there was no low setting and there is no such thing as a two level lightbulb manufactured. So now I am trying to send these lamps back. I am getting charged for shipping. The shipping labels they sent cannot be printed via Adobe. And when I call customer service and leave a message they do not call back. This has happened several times. I have $800 into this fiasco and nothing to show for it except frustration.