The size of the lights were mislabeled… The size of the lights were mislabeled in the ordering option description 10" instead of 13". Charged me 10% restocking to return. Not a happy customer at these prices. I'll shop elsewhere in the future. Cradle Pendant Black 10" (says 10").... lightopia com/Details/KuzcoLighting-CradlePendant/6830

Inaccurate lighting consultants info and Returns I called the lighting consultants to find out about the dimmable specification for the light I was planning to buy. They said it was dimmable via a three way bulb, so low medium and high lighting settings. But no, this light has only two settings. That information would have been helpful in NOT selecting this expensive lamp. That was only the beginning of my issues. Once I received the two lamps I found that there was no low setting and there is no such thing as a two level lightbulb manufactured. So now I am trying to send these lamps back. I am getting charged for shipping. The shipping labels they sent cannot be printed via Adobe. And when I call customer service and leave a message they do not call back. This has happened several times. I have $800 into this fiasco and nothing to show for it except frustration.

Great price and fast shipping. The product arrived faster than expected and was packaged with care. The price was the best on the Internet, which was more than 75% less than the competitors.

The website is a pleasure to browse… The website is a pleasure to browse with quality products and enough detail to enable confident purchases. I am giving four stars instead of five due to the long delivery time (30 days). Upon arrival, I realized the product was shipped from the manufacturer (not from Lightopia) so the items were probably out-of-stock and had to be backfilled. Since I was not in a rush to receive the items it was nothing to lose sleep over. However, if you are working on a time-sensitive project you should order far in advance or check availability before ordering.

The lights came in a timely fashion and… The lights came in a timely fashion and were easy to order :) thank you