Epicpaint

651 North Broad Street, 19709, Middletown, United States
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3.80
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

0.00%

1

30.00%
About Epicpaint

EpicPaint is the perfect gift for you or a loved one. With EpicPaint, you can turn your favorite photos into a beautiful custom-made portrait, illustrated by professional artists. Relive life's most precious moments or create them by combining multiple images of loved ones who never met. Get a free preview of your artwork once it's ready for review and approval before it's shipped out. Unsatisfied with your portrait? We offer a 100% Money Back Guarantee

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Keeley Lay
US

ABSOLUTELY TERRIBLE ABSOLUTELY TERRIBLE. TERRIBLE ARTIST. PHOTOSHOP IS AWFUL AND NO REFUNDS.

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Roger Crawford
US

Ordered my portrait then the day before… Ordered my portrait then the day before it was suppose to arrive they emailed me saying I owed a additional $20.00 before they "print" my portrait. I tried contacting them for over a month to cancel everything since they haven't "printed " anything. Haven't heard or received anything.

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Joni Galloway
GB

Do not use! Awful experience Was after a mother's day portrait, the previews sent through were really poor quality, the Photoshop skills were nowhere what you would expect especially when paying £100 - tried revisions to improve and changing "artists" but got sent the same previews through. Cancelled before anything was tangibly printed and asked for a refund and was offered £40, which was honestly a joke. But frustratingly after feeling I'd been scammed I accepted in the hope of getting something back. Over 3 weeks later and no response - I chased and was offered more revisions!! It's a joke of a company. Absolutely avoid at all costs or suffer being £100 out of pocket, nothing to show for it but time wasted trying to get it back....

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Steven Peebles
GB

Horrendous customer service Horrendous customer service. They will quickly take your money and refuse to discuss refunds or issue any money due back to you. Artwork was not to my liking and since cancelling, Epic Paint have done nothing to provide me with any confidence that they are handling my cancellation as I continued to receive warning emails that my order was to be processed even though I had emailed numerous times saying cancel. This order was placed back in January and I still have not received any refund. Never use them. There are much better companies out there offering a more professional service and alot cheaper. Ruined what was meant to be an extremely nice gift.

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Joe Adams
GB

If I could score lower I would If I could score lower I would. Worst experience ever with this company. I paid £144 for my order and after chasing them for weeks they sent me my preview. It was horrific. It looked nothing like what I wanted. I therefore eventually requested a refund in which they said they would only refund me £40. Awful experience DO NOT USE THESE SCAMMERS.

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