The painting was so realistic The painting was so realistic, as if it were really my friend’s brother. When he saw it, he kept looking at it nonstop for a while before he said anything but was very grateful to have received this as a love gift. Thank you all for helping my friend during this time of loss.

Ordered my portrait then the day before… Ordered my portrait then the day before it was suppose to arrive they emailed me saying I owed a additional $20.00 before they "print" my portrait. I tried contacting them for over a month to cancel everything since they haven't "printed " anything. Haven't heard or received anything.

Trust the process! I’ll be honest after ordering and seeing some reviews it was talking about a scam and such so I immediately started messaging customer service and keeping in contact, it may have taken awhile (within 3 months tho!) they sent the review, I had 3 changes they made them within a week and then literally 3 days after i received the “it’s sent” email I got it in the mail!!!!! It made my sister cry when she opened it as it was a gift for grad as gma passed away this year, so I added her in the photo. 10/10 I honestly have no complaints as I know it must take awhile with lots of orders!

Horrendous customer service Horrendous customer service. They will quickly take your money and refuse to discuss refunds or issue any money due back to you. Artwork was not to my liking and since cancelling, Epic Paint have done nothing to provide me with any confidence that they are handling my cancellation as I continued to receive warning emails that my order was to be processed even though I had emailed numerous times saying cancel. This order was placed back in January and I still have not received any refund. Never use them. There are much better companies out there offering a more professional service and alot cheaper. Ruined what was meant to be an extremely nice gift.

Do not use! Awful experience Was after a mother's day portrait, the previews sent through were really poor quality, the Photoshop skills were nowhere what you would expect especially when paying £100 - tried revisions to improve and changing "artists" but got sent the same previews through. Cancelled before anything was tangibly printed and asked for a refund and was offered £40, which was honestly a joke. But frustratingly after feeling I'd been scammed I accepted in the hope of getting something back. Over 3 weeks later and no response - I chased and was offered more revisions!! It's a joke of a company. Absolutely avoid at all costs or suffer being £100 out of pocket, nothing to show for it but time wasted trying to get it back....