My order was forgotten My order was forgotten which I had to research contact information to ask for my money back. I wouldn’t buy anything from this company again due to the lack of trust.

Metal art was great Metal art was great. My things weren't shipping. It was almost like they forgot until I emailed them. All and all was handled quickly and here in a week after the email.

Piece came exactly as pictured Piece came exactly as pictured. Looks very nice and worth the money paid.

Not Received I had to follow up 3 weeks after I made the purchase, it had not been sent. Then I received word it was coming to me after I followed up. Yesterday I received a notification it was delivered. I checked and it’s not here. I have other packages delivering fine. I emailed the company and haven’t heard back.

Purchased and paid for an item on… Update: I emailed them and they responded right away. And less than a week they arrived. The best part is I absolutely love them. Great quality and totally worth the price. I will order from Northshire again soon. Guess a little glitch on the back end. But great customer service! Original story: Purchased and paid for an item on December 22,2023 and never got anything from them - no confirmation email - nothing. But was charged for the item. Just sent an email waiting for a response.