Patricia P
GBAlright email automation tool The email automation is pretty good and it provides good reports to let you know which sequence works best than others. The bad side is that reply doesn't provide accurate email accuracy. It provides 3 different email formats and you have to guess which one would you go for. Therefore, it creates bounces emails and your sequence is suspend once it reaches 50% bounce rate.
Dave Gamache
GBUsed Reply.io to achieve a 70% open rate and 15% reply rate Big fan of Reply.io. Some of the reasons I love it: - Safety settings and send delays to throttle deliveries - Integrated "warm up" for new accounts - Analytics on email, sequence, and account levels - Custom tracking domain (use your own domain for links vs. generic tracking domain) - Hubspot integration to sync contacts/data - Supremely attentive support
Paulina
GBI really love Reply.io I really love Reply.io - I’ve tried out a few similar platforms but this one has all the features and support I was hoping to get from a mailing program. I am able to a/b test my emails, Reply.io shows all the statistics I care about and has a very intuitive user interface. The support team responds quickly and is pretty great at answering questions and troubleshooting problems. I really recommend this platform!
Sandra Goh
MYSeamless user experience I've previously used other 3rd party tool for our company's outreach. The user experience is not as smooth as Reply.io. After switching to Reply.io, it was such a relief to have a seamless user experience where you can save so much of your time and effort to figure things out.
Chase DiMarco
GBCan't test product, support is lacking I haven't even been able to test the product yet since for the past 5 weeks support has been kicking my ticket back and forth to each other with no answers or solutions. They keep making the same requests for changes which is extremely annoying. Everytime someone passes my ticket off to another member it feels like I have to start all over again and they don't bother to see that what they are requesting being changed was already requested (and completed) in the past. The product looks promising. But as I haven't been able to test it out yet I can't comment on the funcationality.