Diana
GBMore than an email campaign - Reply builds Partnerships There are a lot of services you can use to set up email campaigns. Reply goes beyond to help your business understand what makes a successful campaign. They do more than just blast emails - they help you create meaningful partnerships. As I was writing the title to this review I could almost see my reply rep saying "the title of your review is a bit too long" seriously these guys are great
customer
GBOnly interested in getting money from customers. I initially reached out with a polite appeal to refund a subscription charge that I forgot was running hoping for a fair resolution to my situation. Unfortunately, it seems that your company is determined to push me away as a loyal customer. The refusal to grant a refund for a service that I have not used is not only unjust but also demonstrates a complete lack of empathy and understanding from your end. I had genuinely looked forward to continuing my partnership with Reply.io and had hoped that my appeal would be treated with respect. The rejection of my appeal, despite my clear explanation and polite tone, has left me feeling extremely undervalued as a customer. It is evident that Reply.io prioritizes every penny they can take over customer satisfaction, which is a deeply disappointing stance for any company to take.
Patricia P
GBAlright email automation tool The email automation is pretty good and it provides good reports to let you know which sequence works best than others. The bad side is that reply doesn't provide accurate email accuracy. It provides 3 different email formats and you have to guess which one would you go for. Therefore, it creates bounces emails and your sequence is suspend once it reaches 50% bounce rate.
Justin Karl
CAFavorite cold email automation tool! Hands down my favorite cold outreach and automation tool. UI is slick and easy to navigate (and as a self-admitted design nut, that's important). Support is always quick to step in and answer any questions I have as I need it!
Roman Stolyar
UAReply.io is a wonderful platform Reply.io is a wonderful email automation platform, has plenty of features, automation tricks, integrations, triggers, email account warm-upper and MANY other cool stuff that any marketer or sales rep may need/think of Personally, I've been using reply for the last, if not more years, and have always been referring this platform to all of my clients/friends. Just try it, don't be shy! Oh, btw, their customer support team is slick and fast. I always get bored when seeing messages like "we'll respond in 1 day" OR "a real human will contact you in 10mins" (and that never happens) and other cases. Anyone who's trading this, ask Ollie in the support channel - she's very knowledgeable, and positive with a bunch of great ideas for any SME