Diana
GBMore than an email campaign - Reply builds Partnerships There are a lot of services you can use to set up email campaigns. Reply goes beyond to help your business understand what makes a successful campaign. They do more than just blast emails - they help you create meaningful partnerships. As I was writing the title to this review I could almost see my reply rep saying "the title of your review is a bit too long" seriously these guys are great
Hamid
CAExtremely bad experience Extremely bad experience. They charge you for what you already have paid for. Their customer service not only does not try to redo their mistakes but is super rude and entitled. Extremely bad experience. We had to use our bank to dispute the charges and contact the reseller that we had bought the services from. Low integrity business.
Brookelynn
GBStellar! As a former support rep for an app that has over 2.5M daily end users, I know the struggle is real... for both users and reps. The Reply support team has exceeded expectations and been incredible so far. We do have a dedicated CSM, but the people on the front lines of live chat seem to know the tool inside and out, can handle the more technical questions, and are able to respond in a flash no matter the time. They're also kind and patient, even when the questions are redundant or never-ending. Awesome team - your hard work is apparent and much appreciated!
Justin Karl
CAFavorite cold email automation tool! Hands down my favorite cold outreach and automation tool. UI is slick and easy to navigate (and as a self-admitted design nut, that's important). Support is always quick to step in and answer any questions I have as I need it!
Tom O'Donnell
ESI hope others can read this to avoid… I hope others can read this to avoid the experience we've gone through. It's been a very tumultuous time after committing to pay for 3 months with reply.io Since then we've watched our response rates, and overall sales performance dive. Integrations with our CRM break and are buggy. Support is incompetent. Safe to say we won't be extending our contract.