Clent Mendelebar
PHUser-friendly and awesome support! Reply.io’s customer support is just amazing! Their team responds to queries as quickly as they can and is fully knowledgeable about the product. The sequences features are super intuitive and user-friendly as well, even if you don’t have the experience in creating your own sequence, you can easily understand how it works. What I like the most about Reply is the improved deliverability rate. I used to have a similar software in the past using the same email addresses and mailbox but the deliverability is low, when I used Reply.io, the deliverability score doubled! I hope Reply gets to improve more of its functionalities and UI soon!
Tom O'Donnell
ESI hope others can read this to avoid… I hope others can read this to avoid the experience we've gone through. It's been a very tumultuous time after committing to pay for 3 months with reply.io Since then we've watched our response rates, and overall sales performance dive. Integrations with our CRM break and are buggy. Support is incompetent. Safe to say we won't be extending our contract.
Dave Gamache
GBUsed Reply.io to achieve a 70% open rate and 15% reply rate Big fan of Reply.io. Some of the reasons I love it: - Safety settings and send delays to throttle deliveries - Integrated "warm up" for new accounts - Analytics on email, sequence, and account levels - Custom tracking domain (use your own domain for links vs. generic tracking domain) - Hubspot integration to sync contacts/data - Supremely attentive support
Jan Hart
GBI contacted Reply.io about a concern I contacted Reply.io about a concern I had with a potentially fraudulent account. Their quick, efficient response was nothing less than mind-blowing! If this is an example of the quality of their customer service, in general, I would HIGHLY recommend this company! Thanks, Reply.io, for your assistance.
Justin Karl
CAFavorite cold email automation tool! Hands down my favorite cold outreach and automation tool. UI is slick and easy to navigate (and as a self-admitted design nut, that's important). Support is always quick to step in and answer any questions I have as I need it!