Hamid
CAExtremely bad experience Extremely bad experience. They charge you for what you already have paid for. Their customer service not only does not try to redo their mistakes but is super rude and entitled. Extremely bad experience. We had to use our bank to dispute the charges and contact the reseller that we had bought the services from. Low integrity business.
Justin Karl
CAFavorite cold email automation tool! Hands down my favorite cold outreach and automation tool. UI is slick and easy to navigate (and as a self-admitted design nut, that's important). Support is always quick to step in and answer any questions I have as I need it!
Clent Mendelebar
PHUser-friendly and awesome support! Reply.io’s customer support is just amazing! Their team responds to queries as quickly as they can and is fully knowledgeable about the product. The sequences features are super intuitive and user-friendly as well, even if you don’t have the experience in creating your own sequence, you can easily understand how it works. What I like the most about Reply is the improved deliverability rate. I used to have a similar software in the past using the same email addresses and mailbox but the deliverability is low, when I used Reply.io, the deliverability score doubled! I hope Reply gets to improve more of its functionalities and UI soon!
Diana
GBMore than an email campaign - Reply builds Partnerships There are a lot of services you can use to set up email campaigns. Reply goes beyond to help your business understand what makes a successful campaign. They do more than just blast emails - they help you create meaningful partnerships. As I was writing the title to this review I could almost see my reply rep saying "the title of your review is a bit too long" seriously these guys are great
Tom O'Donnell
ESI hope others can read this to avoid… I hope others can read this to avoid the experience we've gone through. It's been a very tumultuous time after committing to pay for 3 months with reply.io Since then we've watched our response rates, and overall sales performance dive. Integrations with our CRM break and are buggy. Support is incompetent. Safe to say we won't be extending our contract.