Reply.io

5542 Monterey Rd 150, CA 95138, San Jose, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About Reply.io

Reply is the AI-first sales engagement platform that helps SDR teams find new prospects, engage them through multiple channels, and create new opportunities at scale while keeping every touchpoint personal. From building targeted prospect lists with our own free database of 140+ million contacts to booking calls right through the platform – Reply allows you to streamline your sales process, saving up to 40% of your SDR team’s time. Powered by cutting-edge AI technologies, Reply handles some of the most time-consuming tasks on your behalf: - Generate unique email templates based on a prompt or from scratch - Assess and optimize your existing email template to improve performance - Craft complex outreach sequences for any occasion or business goal - Categorize emails in your inbox based on intent to pinpoint the hottest leads - Respond to incoming emails on your behalf – from booking calls to handling objections Its robust reporting system tracks all activities for every team member and automatically logs them to your CRM via native integrations, rich API with 40+ methods, or Zapier. Reply offers in-depth analytics dashboards helping you stay on top of your team’s performance. One of the Top 50 Sales Products for 2023 on G2, Reply is recognized for its market-leading customer success/support services and trusted by over 2,500 companies – SMBs, mid-market, and sales agencies – in the US, Canada, and Europe. Reply has everything you need to crush your sales quota and book more meetings: 1. Reply Data – free B2B database with 140+ mln contacts to build laser-focused prospect lists. 2. Multichannel Sequences with the record number of communication channels and automated touchpoints available. 3. Jason AI – our B2B conversational assistant that generates sales emails, sequences, and responds to prospects on your behalf. 4. Appointment Booking & Calendar to schedule meetings with prospects in a click. 6. Reporting dashboards with in-depth reports for each channel and team activity to track and improve your performance. 7. Native CRM integrations, rich API, and the power of Zapier to keep your data in sync across the tool stack. Reply can help with: ✓ OUTBOUND SALES – automate cold outreach to establish reliable revenue streams. ✓ INBOUND SALES – connect with warm leads and nurture engagement to close more deals. ✓ ACCOUNT MANAGEMENT – stay in touch with the customers to maintain personal relations. ✓ STAFFING & RECRUITING – get in touch with the right candidates and hire the best talent. ✓ BUSINESS DEVELOPMENT – build mutually beneficial partnerships with other businesses. ✓ PR & LINK BUILDING – pitch the journalists to get press coverage and improve your SEO.

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customer
GB

Only interested in getting money from customers. I initially reached out with a polite appeal to refund a subscription charge that I forgot was running hoping for a fair resolution to my situation. Unfortunately, it seems that your company is determined to push me away as a loyal customer. The refusal to grant a refund for a service that I have not used is not only unjust but also demonstrates a complete lack of empathy and understanding from your end. I had genuinely looked forward to continuing my partnership with Reply.io and had hoped that my appeal would be treated with respect. The rejection of my appeal, despite my clear explanation and polite tone, has left me feeling extremely undervalued as a customer. It is evident that Reply.io prioritizes every penny they can take over customer satisfaction, which is a deeply disappointing stance for any company to take.

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Katherine L.
CA

Rely is a great platform Rely is a great platform if you're looking for better organization of your account and improved deliverability. Shelly and the customer support team are amazing!!!

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Proneet De
GB

Huge fan of the platform for scaling outbound Reply has really helped us scale our outbound efforts at a good cost and build our outbound program from scratch. There is a lot of good functionality in terms of templates, A/B testing, positivity/length testing, and so on. Overall really happy with the platform and the excellent customer support. The rare times we have any issues, customer support has been very prompt, courteous and supportive.

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Jan Hart
GB

I contacted Reply.io about a concern I contacted Reply.io about a concern I had with a potentially fraudulent account. Their quick, efficient response was nothing less than mind-blowing! If this is an example of the quality of their customer service, in general, I would HIGHLY recommend this company! Thanks, Reply.io, for your assistance.

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Daniel
GB

Great product, Best customer support I've seen The software is well though out, very functional and easy to use, but the customer support is the best I've seen...great response time, product knowledge so your questions are answered the first time and they even followup to make sure you are up and running. It's major differentiator for me.

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