Reply.io

5542 Monterey Rd 150, CA 95138, San Jose, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About Reply.io

Reply is the AI-first sales engagement platform that helps SDR teams find new prospects, engage them through multiple channels, and create new opportunities at scale while keeping every touchpoint personal. From building targeted prospect lists with our own free database of 140+ million contacts to booking calls right through the platform – Reply allows you to streamline your sales process, saving up to 40% of your SDR team’s time. Powered by cutting-edge AI technologies, Reply handles some of the most time-consuming tasks on your behalf: - Generate unique email templates based on a prompt or from scratch - Assess and optimize your existing email template to improve performance - Craft complex outreach sequences for any occasion or business goal - Categorize emails in your inbox based on intent to pinpoint the hottest leads - Respond to incoming emails on your behalf – from booking calls to handling objections Its robust reporting system tracks all activities for every team member and automatically logs them to your CRM via native integrations, rich API with 40+ methods, or Zapier. Reply offers in-depth analytics dashboards helping you stay on top of your team’s performance. One of the Top 50 Sales Products for 2023 on G2, Reply is recognized for its market-leading customer success/support services and trusted by over 2,500 companies – SMBs, mid-market, and sales agencies – in the US, Canada, and Europe. Reply has everything you need to crush your sales quota and book more meetings: 1. Reply Data – free B2B database with 140+ mln contacts to build laser-focused prospect lists. 2. Multichannel Sequences with the record number of communication channels and automated touchpoints available. 3. Jason AI – our B2B conversational assistant that generates sales emails, sequences, and responds to prospects on your behalf. 4. Appointment Booking & Calendar to schedule meetings with prospects in a click. 6. Reporting dashboards with in-depth reports for each channel and team activity to track and improve your performance. 7. Native CRM integrations, rich API, and the power of Zapier to keep your data in sync across the tool stack. Reply can help with: ✓ OUTBOUND SALES – automate cold outreach to establish reliable revenue streams. ✓ INBOUND SALES – connect with warm leads and nurture engagement to close more deals. ✓ ACCOUNT MANAGEMENT – stay in touch with the customers to maintain personal relations. ✓ STAFFING & RECRUITING – get in touch with the right candidates and hire the best talent. ✓ BUSINESS DEVELOPMENT – build mutually beneficial partnerships with other businesses. ✓ PR & LINK BUILDING – pitch the journalists to get press coverage and improve your SEO.

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Sandra Goh
MY

Seamless user experience I've previously used other 3rd party tool for our company's outreach. The user experience is not as smooth as Reply.io. After switching to Reply.io, it was such a relief to have a seamless user experience where you can save so much of your time and effort to figure things out.

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Chase DiMarco
GB

Can't test product, support is lacking I haven't even been able to test the product yet since for the past 5 weeks support has been kicking my ticket back and forth to each other with no answers or solutions. They keep making the same requests for changes which is extremely annoying. Everytime someone passes my ticket off to another member it feels like I have to start all over again and they don't bother to see that what they are requesting being changed was already requested (and completed) in the past. The product looks promising. But as I haven't been able to test it out yet I can't comment on the funcationality.

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Jan Hart
GB

I contacted Reply.io about a concern I contacted Reply.io about a concern I had with a potentially fraudulent account. Their quick, efficient response was nothing less than mind-blowing! If this is an example of the quality of their customer service, in general, I would HIGHLY recommend this company! Thanks, Reply.io, for your assistance.

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Katherine L.
CA

Rely is a great platform Rely is a great platform if you're looking for better organization of your account and improved deliverability. Shelly and the customer support team are amazing!!!

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Clent Mendelebar
PH

User-friendly and awesome support! Reply.io’s customer support is just amazing! Their team responds to queries as quickly as they can and is fully knowledgeable about the product. The sequences features are super intuitive and user-friendly as well, even if you don’t have the experience in creating your own sequence, you can easily understand how it works. What I like the most about Reply is the improved deliverability rate. I used to have a similar software in the past using the same email addresses and mailbox but the deliverability is low, when I used Reply.io, the deliverability score doubled! I hope Reply gets to improve more of its functionalities and UI soon!

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